Steven Pao

A versatile and dedicated professional leveraging leadership experience complemented by a strong work ethic and quick learning ability. Fluent in two languages, with exceptional communication skills honed through community service and managing TikTok content reaching hundreds of thousands. Demonstrated adaptability and commitment, notably transitioning from the youngest customer service agent to the youngest Assistant Team Lead within 2.5 months based on exceptional proficiency scores and effective team communication. Additionally, an adept finance enthusiast managing a stock market analysis community with over 100 members. And had his own computer repair service for PC'S and laptops for consumers. And also known for flexibility in undertaking various tasks and accommodating diverse schedules.

• Proficient in leveraging Microsoft Office Suite tools to streamline operations, enhance productivity, and drive efficient workflow management. Skilled in harnessing the functionalities of Word, Excel, PowerPoint, and Outlook to create professional documents, complex spreadsheets, impactful presentations, and streamlined email communications., Word Processing: Advanced proficiency in crafting and formatting documents, utilizing styles, templates, and advanced features to produce polished and professional materials., Data Analysis and Management: Expertise in Excel for data analysis, manipulation, and visualization, including complex formulas, pivot tables, charts, and data validation techniques., Presentation Development: Ability to create dynamic and visually engaging presentations using PowerPoint, incorporating multimedia elements and compelling visuals to convey key messages effectively., Email Management: Proficient in Outlook for efficient email organization, scheduling, and task management, maximizing communication efficiency within professional settings., Troubleshooting and Optimization: Skilled in problem-solving within the Office Suite, providing technical support, and optimizing software functionalities to meet specific project or organizational needs., Successfully utilized Microsoft Office Suite tools to streamline processes and enhance workflow efficiency in various roles., Trained and guided team members on leveraging Office tools for improved productivity and collaboration., Implemented innovative solutions using Office Suite applications to address specific business needs or challenges.

Graduated at the Class of 2023, with and additional 21 college credits on top due to rigorous AP Classes taken every year, Looking to pursue higher education in my early to late 20's only looking to seek and build skills and services while building wealth to endorse in the future., Microsoft Office Suite proficiency, video editing software, stock market analysis tools, etc., Leadership, adaptability, teamwork, problem-solving, etc., Basketball: Received All-Miami Dade Recognition in my 2023 class and received offers from colleges., Community Service: Received Recognition at my local church for outstanding service, Attended multiple in-person finance analysis courses, Attended as well classes to develop computing and repairing skills for Pc's and laptops, Love to play basketball in a competitive setting, also like helping people with finance in stock market trading with my community. Am a frequent gym goer I go whenever I can get the time to.

• English, Fluent
• Spanish, Fluent