Steven Passarello
Pittsburgh,PA
Summary
Diligent Project Manager with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.
Overview
7
7
years of professional experience
Work History
Project Manager
HICO America
03.2022 - Current
- Oversaw $233 million in ongoing equipment orders for 25+ entities across North America
- Managed multiple concurrent projects involving stakeholders, aligning goals, and effectively communicating risks
- Facilitated meetings to outline project milestones, generate innovative ideas, and implement task management strategies
- Collaborated with cross-functional teams to define objectives, ensure commitment to timelines, and deliverables
- Enhanced internal systems and processes to optimize project management efficiency
- Proposed enhancements to existing business processes to drive continuous improvement
- Organized and led kickoff and status meetings to establish project expectations and ensure seamless execution
Operation Team Leader
Discovery Technology LLC
08.2021 - 03.2022
- Led and supervised the customer service team to optimize efficiency and deliver high-quality service
- Negotiated contracts and pricing with vendors to ensure favorable terms and cost-effective solutions
- Advised vendors and customers on waste and recycling services to enhance efficiency and cost management
- Developed and documented training processes for new team members to facilitate seamless onboarding
- Coordinated operations and implemented business improvements in collaboration with department leads and senior management
- Conducted training sessions for employees on job-specific tasks and assessed ongoing education needs to improve team performance
- Mentored employees in problem-solving complex issues and created scripts and SOPs for addressing common challenges
Operations Account Coordinator
Discovery Technology LLC
04.2020 - 08.2021
- Procured and negotiated contracts for waste and recycling services for current and prospective clients
- Created, presented, and implemented cost savings analysis for clients
- Oversaw vendor procurement for new markets to secure competitive pricing
- Managed daily customer service requests efficiently and effectively
Lead Logistics Coordinator
PLS Logistics
05.2019 - 02.2020
- Responsible for managing all operations for new Account Executives and sales associates
- Additionally managed several legacy Account Executives' operations as well
- Responsible for bidding, scheduling and tracking of projects/shipments for the new Account Executives
- Scheduled times of shipment and modes of transportation for materials
Account Executive
PLS Logistics
07.2018 - 05.2019
- Responsible for new customer acquisition and building relationships with current accounts
- Managed the scheduling of shipments and deliveries for clients, tracked the drivers of shipments, and helped to collect and process payment for clients
- Responsible for sourcing vendors and pricing for shipments, negotiating contracts with vendors, to complete shipment requests for clients
Education
Bachelor of Science - Economics
Pennsylvania State University
University Park, PA05-2016
Skills
- Project management
- Scheduling coordination
- Account management
- Logistics analysis
- Client relationship building
- Transportation planning
- Relationship building and management
- Troubleshooting and problem resolution
Timeline
Project Manager
HICO America
03.2022 - Current
Operation Team Leader
Discovery Technology LLC
08.2021 - 03.2022
Operations Account Coordinator
Discovery Technology LLC
04.2020 - 08.2021
Lead Logistics Coordinator
PLS Logistics
05.2019 - 02.2020
Account Executive
PLS Logistics
07.2018 - 05.2019
Bachelor of Science - Economics
Pennsylvania State University
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