Steven Pavloski
Tomah,WI
Summary
Meticulous Dispatch Supervisor with 30-year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
Work History
Dispatch Supervisor
Keene's Transfer, Inc.
03.2014 - Current
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Supervised team of 40 employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
Safety Director, Driver Manager, Logistics
Handy Enterprises, Inc.
11.1987 - 08.2014
- Helped to build culture of safety focused on reducing incidents and eliminating hazards.
- Developed and implemented safety tracking, training and management programs for trucking company
- Trained and certified 35 employees in assessment procedures and safety behaviors.
- Coordinated freight shipments, both TL & LTL.
- Coordinated with drivers to organize timely pickup and delivery.
- Collaborated with operations management to keep equipment in good working order, replace worn items and plan updates.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Implemented and supported company quality and safety improvement efforts.
- Tracked orders and notified customers of status or potential delays.
- Identified process breakdowns and developed improvement plans to resolve.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Registered vendors and customers on database to maintain updated roster.
Education
Associate of Applied Science - Truck Driver Training
Western Wisconsin Technical College
Eau Claire, WI04.1983
Skills
- Forced Dispatch
- Verifying Coverage
- Territory Communications Oversight
- Delegating Work
- Customer File Maintenance
- Maintaining Call Metrics
- Fleet Dispatching
- Assisting Dispatch
- Trucking Dispatching
- Rate Negotiations
- Training New Hires
- Routing Orders
- Transportation Coordination
- Coordinating Urgent Deliveries
- Prioritizing Calls
- Traffic Monitoring
- Dispatch Release Documents
Additional Information
Have Class A CDL
Timeline
Dispatch Supervisor
Keene's Transfer, Inc.
03.2014 - Current
Safety Director, Driver Manager, Logistics
Handy Enterprises, Inc.
11.1987 - 08.2014
Associate of Applied Science - Truck Driver Training
Western Wisconsin Technical College
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