Steven Pennington
Larkspur,CA
Summary
Adept at enhancing customer satisfaction and streamlining kitchen operations, I leveraged my food safety expertise and exceptional listening skills at Sprouts Farmers Market to resolve issues promptly and improve stock management. My proactive approach and ability to adapt quickly have consistently elevated service standards and team efficiency.
Overview
2024
2024
years of professional experience
Work History
Senior Deli Clerk
Sprouts Farmers Market
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Conducted weekly inventory audits to proactively identify potential stock issues before they impacted sales performance.
- Prepared custom orders for customers, consistently meeting their specific preferences while adhering to high quality standards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Pizza Maker/chasier
Créeme Pizza
02.2023 - 12.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Prep Cook/busser
Embassy Suites
11.2016 - 04.2018
- Helped streamline kitchen tasks, maintaining order and efficiency.
- Prepared and organized fresh produce.
- Ensured timely food delivery and cleared dirty dishes promptly.
Logistics /backroom
Target
06.2013 - 10.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Unloaded trucks and stocked merchindise
Education
Redwood High School
Larkspur, CA06.2008
Skills
- Food safety
- Product presentation
- Cooking
- Listening skills
Languages
English
Full Professional
Timeline
Pizza Maker/chasier
Créeme Pizza
02.2023 - 12.2023
Prep Cook/busser
Embassy Suites
11.2016 - 04.2018
Logistics /backroom
Target
06.2013 - 10.2016
Senior Deli Clerk
Sprouts Farmers Market
Redwood High School
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