Steven Peterson
Antioch,CA
Summary
Dedicated Key Holder enhances customer satisfaction and drives positive feedback through exceptional service and reliability. Planned and delegated tasks to ensure objectives were met while fostering a collaborative team environment. Committed to balancing guest experience with operational efficiency, consistently contributing value to projects.
Overview
6
6
years of professional experience
Work History
Key Holder
Dollar General
Antioch
04.2021 - Current
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Operated register and processed customer transactions using Dollar General POS system.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Trained new associates on customer service, register use, and store procedures.
- Monitored inventory levels and replenished fast-moving items throughout the sales floor.
- Stocked shelves and maintained planogram compliance across sales floor and backroom.
- Addressed customer inquiries and notified Dollar General management of issues.
- Organized and straightened aisles to ensure easy navigation for customers. and organized merchandise to support clean Dollar General store presentation.
Education
General Education
Antioch, CASkills
- Store opening
- Store closing
- Point of sale operation
- Cash handling
References
References available upon request.
Timeline
Key Holder
Dollar General
04.2021 - Current
General Education