Steven Phan
Salem
Summary
CNA Program and Volunteer | 10/2019 to 03/2020
McKay High School - Salem, OR
- Experienced with patient care and support, delivering compassionate assistance in daily living activities. Utilizes effective communication and teamwork skills to enhance patient comfort and safety. Knowledge of maintaining hygiene standards and ensuring clean environment in clinical settings.
Overview
3
3
years of professional experience
Work History
Associate
Panda Express
06.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Medical Scribe
Salem Hospital
09.2023 - 10.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Education
Bachelor of Science - Biomedical Sciences
Oregon State University
Corvallis, OR12-2024
High School Diploma -
McKay High School
Salem, OR07-2020
Skills
- Licenses: CPR certified
- Languages: English (fluent), Vietnamese (proficient)
- Skills: Critical thinker, medical terminology, past experience with vital signs
Timeline
Medical Scribe
Salem Hospital
09.2023 - 10.2023
Associate
Panda Express
06.2022 - Current
Bachelor of Science - Biomedical Sciences
Oregon State University
High School Diploma -
McKay High School
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