Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Pietsch

Trinity,TX

Summary

Dynamic Service Technician with United Rentals, recognized for enhancing first-time fix rates through expert diagnostics and preventive maintenance. Proficient in electrical systems and committed to customer service, I consistently reduced equipment downtime while fostering a culture of safety and continuous improvement among junior technicians.

Overview

5
5
years of professional experience

Work History

Service Technician

United Rentals
09.2020 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Upgraded systems to latest technologies, ensuring clients' equipment operated at peak efficiency.
  • Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
  • Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.

Education

Automotive Technology

San Jacinto College
Pasadena, TX

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Troubleshooting skills
  • Problem and issue resolution
  • Power tool proficiency
  • Repair techniques
  • Documentation and reporting
  • Equipment troubleshooting
  • OSHA requirements
  • Mechanical aptitude
  • Hand tool expertise
  • Equipment inspection
  • Analytical thinking
  • Diagnostics expertise
  • Electrical systems
  • Troubleshooting
  • Safety procedures adherence
  • Testing and evaluation
  • Diagnostics skill

Timeline

Service Technician

United Rentals
09.2020 - Current

Automotive Technology

San Jacinto College
Steven Pietsch