Experienced Credentialing Specialist conducting application reviews and insurance verifications. Excellent relationship-building, problem-solving and communication skills. Eager to expand my skills and learn something new.
Overview
14
14
years of professional experience
Work History
Network Management Associate
HVHC, Managed Vision Care
San Antonio, TX
10.2017 - Current
Maintain the credentialing for 200 optometrists across 11 states
Train and onboard new network associates
Review and analyze insurance claims
Manage current insurances and POS plans
Administrative Assistant
HVHC, Managed Vision Care
San Antonio, TX
10.2014 - 10.2017
Organized over 800 health fairs with materials
Coordinated client visits and meetings
Managed and ordered supplies for the department
Customer Service Representative
HVHC, Managed Vision Care
San Antonio, TX
04.2011 - 10.2014
Served as a mentor to peers
Exceeded weekly and monthly goals ahead of schedule
Resolved any customer complaints effectively
Maintained all calls while completing projects
Technical Analyst
Scarab Litigation
Dallas, TX
03.2008 - 04.2009
Analyzed and imaged documents
Delivered documents to clients
Customer Service Manager
Wal-Mart
American Fork, UT
04.2006 - 03.2008
Maintain quality service at the check out
Utilized effective management skills to ensure coverage is maintained
Associate Governmental Program Analyst at State of California, Department of Managed Health Care (DMHC)Associate Governmental Program Analyst at State of California, Department of Managed Health Care (DMHC)