Steven Risi
Falls Church,Virginia
Summary
Dynamic Used Car Director with a proven track record at SOMD Automotive Group, excelling in inventory management and sales training. Achieved significant revenue growth through strategic pricing and effective customer relationship management. Renowned for enhancing vehicle merchandising and ensuring customer satisfaction, driving a consistent increase in sales performance.
Overview
22
22
years of professional experience
Work History
Used Car Director
SOMD Automotive Group
Waldorf, MD
01.2024 - Current
- Managed used car inventory and ensured accurate vehicle listings.
- Trained sales team on product knowledge and customer engagement techniques.
- Implemented best practices for vehicle merchandising on the sales lot.
- Maintained a consistent inventory of quality used cars.
- Achieved increase in new and used car sales. ?
- Maintained quality of stock and oversaw timely reconditioning to promote quick turnarounds.
- Oversaw acquisition, services, and repairs to bring vehicles up to showroom standard for retail sale.
Used Car Direcotr
Koons Ford
Falls Church, Virginia
08.2021 - 01.2024
- Managed used car inventory to ensure optimal selection for customers.
- Supervised sales staff to enhance customer service and sales techniques.
- Developed pricing strategies based on market analysis and vehicle conditions.
- Coordinated trade-ins and appraisals to maintain competitive offerings.
- Maintained a consistent inventory of quality used cars.
- Oversaw acquisition, services, and repairs to bring vehicles up to showroom standard for retail sale.
- Grew profits and maintained return on investment through effective promotions and advertising campaigns.
- Resolved customer complaints quickly and efficiently while maintaining a professional demeanor.
- Inspected vehicles prior to delivery, ensuring they meet safety standards and customer expectations.
General Manager
DNL Automotive
MARLBORO, NY
07.2003 - 07.2021
- Oversaw retail used car operation, driving revenue growth and customer satisfaction.
- Managed wholesale operations with annual revenue of $10 million, optimizing inventory turnover.
- Implemented strategic initiatives to enhance operational efficiency in both retail and wholesale sectors.
- Led team to achieve sales targets through effective training and performance management.
Education
Marketing
Westchester Community College
Valhalla, NYSkills
- Inventory management
- Vehicle merchandising
- Pricing strategy
- Sales training
- Customer inspections
- Customer relationship management
References
References available upon request.
Timeline
Used Car Director
SOMD Automotive Group
01.2024 - Current
Used Car Direcotr
Koons Ford
08.2021 - 01.2024
General Manager
DNL Automotive
07.2003 - 07.2021
Marketing
Westchester Community College
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