Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Rivera

Ridgewood

Summary

Dynamic Front Desk Associate with a proven track record at Blink Fitness Gym, excelling in customer service and guest relations. Leveraged strong problem-solving skills, Adept at managing front desk operations and fostering positive interactions, ensuring a welcoming environment for all visitors.

Friendly and approachable, with keen ability to make guests feel welcome and valued. Possesses strong organizational skills and proficiency in managing multi-line phone systems and handling customer service inquiries. Committed to creating positive and efficient environment that enhances guest satisfaction and operational success.

Overview

1
1
year of professional experience

Work History

Front Desk Associate

Blink Fitness Gym
55-27 Myrtle Avenue
06.2025 - 02.2026
  • Greeted members and guests, providing excellent customer service and information about fitness programs.
  • Managed front desk operations, ensuring efficient check-in and membership processing.
  • Maintained cleanliness and organization of front desk area to enhance visitor experience.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Handled member inquiries and concerns promptly, improving overall satisfaction rates.

Education

Associate of Science - Psychology

Queens Borough Community College
222-05 56th Ave, Bayside New York 11364
06-2026

High School Diploma -

Grover Cleveland
21-27 Himrod Street, Ridgewood New York 11385
06-2024

Skills

  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations
  • Technical support
  • Customer service
  • Guest services
  • POS systems

Timeline

Front Desk Associate

Blink Fitness Gym
06.2025 - 02.2026

Associate of Science - Psychology

Queens Borough Community College

High School Diploma -

Grover Cleveland
Steven Rivera