STEVEN RIVERA
Phoenix,AZ
Summary
Experienced signal soldier that has broadened my knowledge in IT. This has given me a well-rounded understanding of the fundamentals of IT. As an Arizona National Guardsman, I am driven, committed to service, highly motivated and passionate about security and technology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Multichannel transmission systems operator/maintainer
Arizona Army National Guard
Mesa
11.2020 - Current
- Managed installation, operation, and maintenance of multichannel communication systems to ensure optimal performance
- Managed communications security for COMSEC devices and related equipment
- Analyze BIT/BITE diagnostics to isolate faults in line-replaceable units
- Constructed and terminated Cat6 Ethernet cables for reliable equipment connectivity
- Executed computer help desk functions and networking support to resolve technical issues
Night watch supervisor
United States Army
Africa
01.2024 - 01.2025
- Night Shift Watch Floor Supervisor, providing critical C2 oversight for tactical and enterprise systems
- Oversaw status and completion of over 200 ASI's
- Proficient in troubleshooting with SolarWinds
- Managed 1200 network nodes, ensuring 24/7 C2 capability for CJTF-HOA's AO
- Created ServiceNow tickets for critical network connections
Education
BS - Cybersecurity and Information Assurance
WGU
01.2025
Skills
- Possess excellent communication and customer service skills
- Ability to multi-task and prioritize effectively to meet deadlines and goals
- Detail-orientated with strong organizational and problem-solving skills
Certification
Comptia security+
Accomplishments
- Team Coordination Excellence: Coordinated a team of 5 soldiers in data operations.
- Network Monitoring Improvement: Improved network monitoring efficiency, handling 1000 networks.
- Cybersecurity Training Completion: Completed over 150 hours in cybersecurity training successfully.
Personal Information
Title: Network Operations Supervisor
References
- Gregory Ervin, Network/systems admin 4, GovCIO, Greg.ervin460@gmail.com
- Viengpathane (kendo) Thongdy, Cybersecurity Analyst, UTARNG G6 Network Operations Center, 385-219-9906
Training
- MOS specialization
- U.S. Army Cyber Center
Clearance
Secret clearance
Timeline
Night watch supervisor
United States Army
01.2024 - 01.2025
Multichannel transmission systems operator/maintainer
Arizona Army National Guard
11.2020 - Current
BS - Cybersecurity and Information Assurance
WGU