Steven Roa
Brooklyn
Summary
Highly organized and reliable young man experienced in fast paced environments and adaptable to last minute changes, responsible and ready to give every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Baker
Super Foodtown
The Bronx, NY
10.2024 - 01.2026
- Coordinated daily production schedules to meet customer demand during peak hours
- Prepared a variety of baked goods including bread, muffins, scones, croissants, and loafs
- Complied with customer requests and managed all inventory
- Operated and maintained bakery equipment, including ovens and mixers
- Trained and supervised new employees on bakery operations and procedures
Cashier/Barista
Ferrara Bakery And Cafe
New York, NY
11.2021 - 08.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing mistakes
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops and seating areas
- Greeted customers and answered any questions they had about any store product or services that the store has to offer
Education
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06-2023
Skills
- Customer service
- Punctual
- Highly Motivated
- POS Systems
- Fast Learner
- Teamwork
- Adaptibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Baker
Super Foodtown
10.2024 - 01.2026
Cashier/Barista
Ferrara Bakery And Cafe
11.2021 - 08.2024
High School Diploma -
Abraham Lincoln High School