Summary
Overview
Work History
Education
Skills
Timeline
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Steven Rodriguez

2778 East Main ,CT

Summary

Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.

Overview

3
3
years of professional experience

Work History

Food Service Worker

Quassy Amusement Park
04.2021 - 09.2024
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Customer Service Cashier

Danny Liquor Store
01.2023 - 01.2024
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Education

High School Diploma -

Waterbury Arts Magnet School
16 S Elm St, Waterbury, CT 06706
06.2024

Skills

  • Food Storage
  • Decision Making Abilities
  • Equipment Maintenance
  • Safe Food Handling
  • Customer Service
  • Food Assembly
  • Strong Work Ethic
  • Food and Safety Standards
  • Cleaning and Sanitation
  • Problem-Solving
  • Working With Diverse People
  • Cash Register Operation
  • Heavy Lifting Capacity
  • Quick Learner
  • Attention to Detail
  • Team Oriented
  • Positive Attitude and Energy

Timeline

Customer Service Cashier

Danny Liquor Store
01.2023 - 01.2024

Food Service Worker

Quassy Amusement Park
04.2021 - 09.2024

High School Diploma -

Waterbury Arts Magnet School

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Steven Rodriguez