Steven Rodriguez
2778 East Main ,CT
Summary
Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Quassy Amusement Park
04.2021 - 09.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Customer Service Cashier
Danny Liquor Store
01.2023 - 01.2024
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Waterbury Arts Magnet School
16 S Elm St, Waterbury, CT 0670606.2024
Skills
- Food Storage
- Decision Making Abilities
- Equipment Maintenance
- Safe Food Handling
- Customer Service
- Food Assembly
- Strong Work Ethic
- Food and Safety Standards
- Cleaning and Sanitation
- Problem-Solving
- Working With Diverse People
- Cash Register Operation
- Heavy Lifting Capacity
- Quick Learner
- Attention to Detail
- Team Oriented
- Positive Attitude and Energy
Timeline
Customer Service Cashier
Danny Liquor Store
01.2023 - 01.2024
Food Service Worker
Quassy Amusement Park
04.2021 - 09.2024
High School Diploma -
Waterbury Arts Magnet School