Steven Rodriguez
San Bernardino,CA
Summary
Dedicated and detailed oriented professional with a strong background in emergency management and customer service. Proven ability to lead teams effectively and manage operations in high pressure environments. Adapt at problem solving, decision making, and communicating with diverse groups to ensure seamless service delivery. Recently completed in EMT training program, complimented by certifications from FEMA in incident command and emergency response. Committed to continuous professional development and leveraging skills to contribute organizational success in EMS and Management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inbound and Outbound Warehouse Associate
Mercedes-Benz Harbor RD
08.2025 - Current
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency.
- Expedited order processing by accurately picking, packing, and shipping items according to customer specifications.
- Enhanced inventory accuracy through meticulous record-keeping and regular audits.
- Reduced product damage by implementing proper storage techniques and handling procedures.
- Operated various material handling equipment safely while transporting products throughout the warehouse facility.
Valet Attendant
San Manuel Band of Mission Indians
04.2022 - 03.2025
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted in the training of new team members, ensuring consistent service quality across all attendants.
- Welcomed arriving guests and explained car retrieval procedures.
- Reduced wait times for guests with effective communication and coordination among valet team members.
- Collaborated with hotel front desk staff to ensure seamless arrival and departure experiences for guests.
- Maintained cleanliness of valet area, contributing to a positive first impression for hotel guests.
- Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
Key Carrier
Stater Brothers Markets
06.2019 - 10.2021
- Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
- Boosted sales performance with consistent promotion of products and services to customers during transactions.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
Education
No Degree - Fire Science
Crafton Hills College
Yucaipa, CA04-2027
High School Diploma -
Cajon High School
San Bernardino, CA06-2019
Skills
- Package handling
- Warehouse safety
- Order picking
- Shipping and receiving
- Barcode scanning
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Certification
- Emergency Management Institute FEMA
- Active Shooter : What You Can Do
- Basic Incident Command System for Initial Response
- Introduction to the National Incident Management System
- Introduction to Incident Command System
- National Response Framework : an Introduction
- Basic Life Support ( Provider)
American Heart Association
Timeline
Inbound and Outbound Warehouse Associate
Mercedes-Benz Harbor RD
08.2025 - Current
Valet Attendant
San Manuel Band of Mission Indians
04.2022 - 03.2025
Key Carrier
Stater Brothers Markets
06.2019 - 10.2021
No Degree - Fire Science
Crafton Hills College
High School Diploma -
Cajon High School
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