Summary
Overview
Work History
Skills
Volunteer Experience
Volunteer Firefighter - Nederland Fire Protection District
Timeline
Generic

Steven S. Cepek

Nederland,CO

Summary

  • Outdoor Retail Business Professional with over twenty five years experience including;
  • Efficient, creative and well organized self starter
  • Excellent time management and organizational skills
  • Strong interpersonal skills
  • Effective team member and stand alone producer
  • Bicycle Fitting Certifications from Specialized BG Fit, Serotta Bicycle Fitting, and Trek Bike Fit University
  • Personally trained in bicycle fitting by Dr. Andy Pruitt and Todd Carver
  • Proficient user of Microsoft Office, Google Drive, Microsoft RMS, Lightspeed, Flybook, Rent a Bike Now

Overview

24
24
years of professional experience

Work History

Sales Manager

Tin Shed Sports
Nederland, CO
07.2019 - 02.2023
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Supported sales team members to drive growth and development.
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed scheduled bicycle and ski maintenance, repair, and upgrades.

Sales Manager

Community Cycles
Boulder, CO
12.2018 - 06.2019
  • Assisted in expanding the business and relocating to a larger, more efficient space.
  • Enhanced development of robust sales and service departments.
  • Developed vendor partnerships, leading to lower expenses.
  • Conducted training sessions for workforce and clientele.

Lead Sales Manager and Bicycle Fitter

Full Cycle Bikes
Boulder, CO
10.2009 - 11.2018
  • Participated in all aspects of the business, from basic bike builds and fulfilling service tickets to working with buyers to make sure the right product is on the floor.
  • Demonstrated leadership by building and empowering a successful staff.
  • Integral in meeting monthly sales goals set by ownership, by actively participating in the sales process from beginning to end.
  • Contribute to weekly management meetings by bringing new ideas to the table that will contribute to business growth.
  • Interact with customers in a positive and genuine way that results in long-standing relationships with the store.
  • Achieved persistent high performance levels.
  • Refined the existing fit program and expanded it to include all levels of riders, from racers to recreational riders.
  • Guided staff through a successful ownership change.
  • Collaborated with new owners on store redesign and construction.

Store Manager and Bicycle Fitter

Full Cycle Bikes
Fort Collins, CO
10.2009 - 05.2013
  • Enhanced overall success through strategic location changes, staff adjustments, and training initiatives.
  • Bolstered sales team's performance by addressing individual skill gaps.
  • Introduced a comprehensive bicycle-fitting program, the first of its kind in the area.
  • Integral to the overall design and layout of the new shop location.
  • Implemented a successful and popular group ride program.
  • Strengthened relationships with product vendors and manufacturers.
  • Collaborated with local organizations to enhance relations within the cycling community.
  • Achieved consistent financial growth annually.

Head Bicycle Fitter and Head Sales Associate

University Bicycles
Boulder, CO
03.2001 - 06.2009
  • Direct to consumer sales of bicycles, bicycle accessories, and apparel
  • Developed and implemented comprehensive bicycle fitting program
  • Trained staff on proper bicycle sizing, and assessing customer needs relating to bicycle fitting
  • Led product knowledge and sales technique clinics
  • Sub-Contracted to Specialized Bicycles to demonstrate the Body Geometry Fitting program to international press
  • Participated in team building activities such as: weekly staff group rides, and weekly softball games (voted most improved player)
  • Interacted with customers and staff in a positive and genuine way that resulted in long standing relationships with the store
  • Consistently a top producer

Back Pack Fitter and Sales Associate

Boulder Army Store
Boulder, CO
02.1999 - 03.2001
  • Managed sales transactions for a variety of items including outdoor products and military surplus.
  • Camping Department Lead
  • Trained staff on how to properly fit internal and external frame backpacks to a variety of body types.
  • Made budget-friendly and lifestyle-compatible suggestions based on customer wants and needs.
  • Built lasting relationships with customers and staff through positive interactions.
  • Achieved top producer status.

Skills

  • Sales team training
  • Sales presentation
  • Sales operation
  • Sales coaching
  • Employee motivation
  • Sales engagement techniques
  • Staff management
  • Vendor management
  • Profit and revenue-generating strategies
  • Superb time management
  • Training and development
  • Relationship building
  • Positive and upbeat
  • Goal setting
  • Analytical problem solver

Volunteer Experience

  • Volunteer Firefighter for the Nederland Fire Protection District. Structure, Wildland, Hazmat and Emergency Medical Responder Certifications.
  • Chairman or the Nederland Board of Zoning Adjustment, 2023 - Present
  • Nederland Area Trails Organization, Board Member, 01/2018, Present
  • Bike to Work Day, Team Coordinator - Program to encourage commuting by bicycle, 01/2009 - 2018
  • Boulder County Schools - Bicycle Safety Program, Instructor, 01/2005, 12/2016

Volunteer Firefighter - Nederland Fire Protection District

  • Emergency Medical Responder
  • Structure Fire certification
  • Wildland Fire certification
  • Hazmat certification

Timeline

Sales Manager

Tin Shed Sports
07.2019 - 02.2023

Sales Manager

Community Cycles
12.2018 - 06.2019

Store Manager and Bicycle Fitter

Full Cycle Bikes
10.2009 - 05.2013

Lead Sales Manager and Bicycle Fitter

Full Cycle Bikes
10.2009 - 11.2018

Head Bicycle Fitter and Head Sales Associate

University Bicycles
03.2001 - 06.2009

Back Pack Fitter and Sales Associate

Boulder Army Store
02.1999 - 03.2001

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Steven S. Cepek