Steven Schenkel
Springfield,MO
Summary
Dedicated professional with strong inventory management and customer service skills. Known for maintaining a positive attitude and ensuring a clean, organized work environment, contributing to operational excellence and customer satisfaction.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work History
Lead Tire Technician
Big-O Tires
Springfield, MO
05.2023 - 04.2024
- Performed tire installations and repairs on various vehicle types.
- Conducted routine safety checks on equipment and tools.
- Assisted customers with tire selection and service recommendations.
- Collaborated with team members to improve service efficiency.
- Educated customers on tire maintenance and care practices.
Cafe Department Head
Mama Jean's Natural Market
Springfield, MO
04.2018 - 11.2019
- Managed daily operations of natural food department.
- Supervised staff to ensure excellent customer satisfaction.
- Coordinated inventory management and restocking processes.
- Oversaw day-to-day operations, including budgeting, personnel management and resource allocation.
- Developed and implemented departmental goals, objectives, policies and procedures.
- Ensured compliance with applicable laws, regulations and organizational standards.
Bulk Stocker
Mama Jean's Natural Market
Springfield, MO
04.2016 - 03.2018
- Stocked shelves with organic products to maintain an inviting shopping environment.
- Organized inventory to ensure quick access and efficient restocking procedures.
- Assisted customers in locating natural food items and answering product questions.
- Collaborated with team members to optimize stock rotation and reduce waste.
- Monitored product expiration dates and removed outdated items promptly.
- Followed safety protocols to ensure a safe shopping experience for customers.
- Lifted materials of varied weights on regular basis.
- Provided customer service by answering questions about product location, price and availability.
Barn Hand
Rutledge-Wilson/City of Springfield
Springfield, MO
05.2014 - 04.2016
- Maintained cleanliness of animal enclosures and feeding areas daily.
- Assisted with the care of livestock, ensuring health and well-being.
- Operated farm machinery for feeding and transporting materials efficiently.
- Supported educational programs for visitors about farm operations and animal care.
- Unloaded hay, grain and other goods to neatly store in proper location.
Education
Homeschooled
Springfield, MOSkills
- Communication between team members, leads and customers
- Organization and cleanliness
- Drive to learn more to provide better customer service
- Positive attitude in the face of hardship and chaos
- Inventory management
Timeline
Lead Tire Technician
Big-O Tires
05.2023 - 04.2024
Cafe Department Head
Mama Jean's Natural Market
04.2018 - 11.2019
Bulk Stocker
Mama Jean's Natural Market
04.2016 - 03.2018
Barn Hand
Rutledge-Wilson/City of Springfield
05.2014 - 04.2016
Homeschooled