Zihua Ouyang
Englewood,CO
Summary
A hands on technician with lots of experience working in fast pace shops and environment. Has Advanced knowledge of tires on how to mount, balance, rotate and repair them to industry standards. Used to working long hours and proficient to using power tools and able to lift heavy objects without assistance
Overview
8
8
years of professional experience
Work History
Lead Tire Technician
Costco Wholesale Corp
06.2020 - Current
- Implemented workflow improvements to enhance efficiency in service delivery.
- Conducted regular inspections to identify potential issues and recommend preventive measures.
- Managed inventory levels, ensuring availability of necessary tools and tire stock for operations.
- Collaborated with management to develop training programs that improved team performance.
- Resolved customer inquiries regarding tire selection and service options effectively.
- Maintained compliance with safety regulations, enhancing workplace safety culture among team members.
- Reduced customer wait times by streamlining tire installation and repair tasks.
- Trained and mentored junior technicians on tire maintenance procedures and safety protocols.
- Supervised tire installation and balancing processes to ensure quality standards.
- Assisted customers in making informed decisions on tire purchases based on their specific vehicle requirements.
Tire Technician
Sam's Club
02.2020 - 05.2020
- Performed tire installations and rotations efficiently for diverse vehicle types.
- Conducted thorough inspections to ensure proper tire pressure and tread depth.
- Assisted customers with tire selection based on vehicle specifications and needs.
- Maintained cleanliness and organization of work area, ensuring safety compliance.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Meat Wrapper
Costco Wholesale Corp
11.2019 - 01.2020
- Assisted customers with product selection and provided knowledgeable recommendations on cuts of meat.
- Operated slicing machines and scales accurately to prepare customized orders for customers.
- Collaborated with team members to manage inventory levels and reduce waste in meat department.
- Trained new employees on proper wrapping techniques and safe handling practices for meat products.
- Conducted regular quality checks on meat products to uphold Costco's high standards of excellence.
Meat Cutter
Safeway
07.2017 - 10.2019
- Operated meat cutting equipment to ensure precision and safety standards
- Adhered to food safety guidelines and maintained cleanliness in work area
- Assisted customers with product selection and provided recommendations
- Trained new staff on proper meat preparation techniques and equipment usage
- Cut meats to customer specifications and answered questions about specialty products.
Education
High School Diploma -
Cherry Creek High School
Greenwood Village, COSkills
- Shop cleanliness
- Suspension systems
- Vehicle inspection
- Safety protocols adherence
- Efficient communication
- Technical training
- Tire balancing proficiency
- Waste disposal compliance
- Preventative maintenance
- Oil changes
- Tire mounting
- Tire balancing
- Machinery operation
- Safety procedures
- Facility cleaning
- Fluid checks
- Mounting expertise
- Maintenance management
- Pressure monitoring
- Leak repair
- New tire installation
- Hand tools proficiency
- Rotation and balancing
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Tire rotations
- Power tool operation
- Reliability
- Excellent communication
- Team collaboration
- Mechanical skills
Timeline
Lead Tire Technician
Costco Wholesale Corp
06.2020 - Current
Tire Technician
Sam's Club
02.2020 - 05.2020
Meat Wrapper
Costco Wholesale Corp
11.2019 - 01.2020
Meat Cutter
Safeway
07.2017 - 10.2019
High School Diploma -
Cherry Creek High School