Zachary Felicio
Woonsocket,RI
Summary
Hardworking and passionate individual with strong mechanical skills eager to secure entry-level mechanical position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Lead Tire Technician
Town Fair Tire
05.2023 - Current
- Maintaining tight deadlines and high-quality results.
- Led a team of technicians to consistently meet or exceed performance goals and customer satisfaction ratings.
- Diagnosed complex tire issues effectively, providing customers with clear explanations and solutions.
- Streamlined workflow processes to improve overall productivity within the tire department.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during installations or repairs.
- Maintained a clean work environment, contributing to a professional atmosphere for both employees and customers.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
Apprentice Automotive Mechanic
Tasca Automotive Group
01.2022 - 05.2023
- Collaborated with senior mechanics to develop deeper understanding of advanced automotive systems and best practices.
- Improved customer satisfaction by providing thorough maintenance and repair services on various vehicle models.
- Performed preventative maintenance tasks, prolonging the life of customers'' vehicles and reducing future repair costs.
- Assisted in diagnosing complex issues with vehicles, streamlining the repair process.
- Continuously expanded knowledge through ongoing training sessions and workshops within the industry.
Lead Tire Technician
Town Fair Tire
01.2021 - 01.2022
- Maintained tight deadlines and high-quality results.
- Led a team of technicians to consistently meet or exceed performance goals and customer satisfaction ratings.
- Diagnosed complex tire issues effectively, providing customers with clear explanations and solutions.
- Maintained a clean work environment, contributing to a professional atmosphere for both employees and customers.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
Education
High School Diploma -
Woonsocket High School
Woonsocket06.2020
Skills
- Shop Cleanliness
- Safety Protocols Adherence
- Diagnostic Skills
- Tire Installation Expertise
- Tire Balancing Proficiency
- Oil Changes
- Tire mounting
- Machinery Operation
- Tire balancing
- Technical knowledge
- Customer Service
- Tire Rotations
- Power Tool Operation
Timeline
Lead Tire Technician
Town Fair Tire
05.2023 - Current
Apprentice Automotive Mechanic
Tasca Automotive Group
01.2022 - 05.2023
Lead Tire Technician
Town Fair Tire
01.2021 - 01.2022
High School Diploma -
Woonsocket High School
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