Steven Schlegel
Multi Unit Manager
Rocklin,CA
Summary
My goal is to obtain a position and lead a team to reach the goals and objectives of the company. I feel truly rewarded to mentor my team and help the team grow towards success.
Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Director
Safeway
03.2020 - Current
- Utilize profit and loss reports, sales, purchases and cost reporting to positively impact store results.
- Salary controls, including: projection, schedule writing and payroll.
- Profit controls, including: managing planned sales, profit, expenses.
- Ensure compliance with Company sanitation, safety, security and other policies. Issues corrective action as needed.
- Team building, mentioning and creating bench strength throughout the store through coaching and training.
- Ensure execution of marketing plan completion by ASD and ICC.
- Growing the Culture of Safety through daily feedback and coaching, overseeing the Safety Committee and ensuring compliance of program components.
- Adapting to the ever changing needs of the business.
- Building relationships with customers and vendors.
Assistant Store Manager
Safeway
08.2005 - 03.2020
- Champion Company and Division customer service programs to meet or exceed Division customer service goals. Handle customer relation in a positive manner, including effective resolution of customer complaints, promoting personalized service.
- Perform ordering, receiving, storing, pricing, stocking and merchandising duties. Assists the Grocery Manager in planning, organizing and directing day-to-day operations of the grocery department and front end functions, including recommendations regarding regular and seasonal merchandise requirements and special sales needs. Assists in implementing Company and Division merchandising policies and/or Store Director instructions.
- May act as back up checker. Engaging in suggestive selling and other sales techniques.
- Responsible for the proper accounting of sales, maintenance and storage of cash register detail tapes and the issuance and pick up of money from checkstands.
- Prepares 'to do list' for night stockers, closes out discontinued items and implements price changing procedures.
- Controls shrink, preventing the sale of out of code products.
- Opens and closes the store.
- Ensure compliance with Company sanitation, safety, security and other policies. Recommends/ issues corrective action as needed.
- Implement emergency procedures in the event of equipment and computer software malfunctions.
- Responsible for the overall operation of the store including supervision of all employees and the handling of customer complaints, in the absence of the Store Director and the Grocery Manager.
- May perform duties of the Receiving Clerk in the absence of the Receiving Clerk.
- Responsible for performing all job duties with accuracy, honesty and integrity.
Education
High School Diploma -
Elk Grove High School
Elk GroveSkills
- Sales strategy development
- Vendor relationship management
- Team leadership
- Market visibility
- Sales leadership
- Vendor relationship development
Certification
- Retail Leadership Development, Safeway, 2010-01-01
- Advanced Retail Career Development, Safeway, 2019-01-01
- Frontline Leadership, Safeway, 2020-01-01
- Food Safety Level 2 Certification, 2020-01-01
Timeline
Store Director
Safeway
03.2020 - Current
Assistant Store Manager
Safeway
08.2005 - 03.2020
High School Diploma -
Elk Grove High School