Summary
Overview
Work History
Education
Skills
References
Timeline
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Steven Schloss

Steven Schloss

Cincinnati,OH

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

7
7
years of professional experience

Work History

Account Manager - Dayton, OH

Raymond Storage Concepts
Cincinnati, Ohio
08.2022 - Current

I am an Account Manager for Raymond Storage Concepts, Inc., and I have the responsibility for the greater Dayton Territory. My primary responsibilities are to maintain relationships in our existing accounts, and to grow relationships in prospect accounts. Raymond Storage Concepts has proudly represented a wide variety of storage and material handling products, with our primary focus on the Raymond Corporation’s line of forklifts.

Raymond is the market leader in material handling equipment and is committed to building the most reliable electric lift trucks, and to continuously innovating and improving our products in ways that benefit our customers. As an integral member of the Toyota materials handling group, the world's number one lift truck manufacturer, with global operations, Raymond continues to retain its own brand products and distribution.


Our goal with every client and prospective customer is to provide value-added solutions to real problems, with the highest standards of quality, ethics, and professionalism in our industry.

Customer Service Representative

Raymond Storage Concepts
Cincinnati, OH
06.2021 - 08.2022
  • Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
  • Answered customer questions about products and services and recommended appropriate solutions.
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained accounts on the service side of the business

Head Coach Junior Varsity Men's Basketball

Cincinnati, Ohio
Cincinnati, Ohio
08.2018 - Current
  • Mentoring and leading a competitive team of young men both on and off the court
  • Creating daily practice plans for my team to execute daily
  • Creating and implementing skill development plans to grow talent
  • Dealing with exercising time management and responsibility
  • Traveling to scout other teams

Central Monitoring Unit Representative

Mercy Health Network
Cincinnati, Ohio
06.2019 - 08.2020
  • Gave feedback to doctors, nurses and other staff members about the status of the patient's heart rhythms and rate, blood pressure, breathing and other vitals
  • Gathered information and provided feedback on patient status and patient health
  • Monitored telemetry patients on multiple floors in the hospital

Front end Supervisor

Menards
Cincinnati, Ohio
10.2017 - 06.2019
  • Organized employee work and ensured that they understood their designated assignment
  • Monitored employee productivity and provided constructive feedback

Education

Bachelor of Marketing - Business Administration, Information Systems, International Business

University of Cincinnati- Carl H. Lindner College of Business
05.2021

Diploma -

Madeira High School
06.2017

Skills

  • Customer-oriented
  • Territory management
  • Strategic account development
  • Client relationship building
  • Business growth and retention
  • Contract negotiation expertise
  • Detail-oriented data analysis
  • Skilled in MS office

References

References available upon request.

Timeline

Account Manager - Dayton, OH

Raymond Storage Concepts
08.2022 - Current

Customer Service Representative

Raymond Storage Concepts
06.2021 - 08.2022

Central Monitoring Unit Representative

Mercy Health Network
06.2019 - 08.2020

Head Coach Junior Varsity Men's Basketball

Cincinnati, Ohio
08.2018 - Current

Front end Supervisor

Menards
10.2017 - 06.2019

Bachelor of Marketing - Business Administration, Information Systems, International Business

University of Cincinnati- Carl H. Lindner College of Business

Diploma -

Madeira High School
Steven Schloss