Rolandre Lincoln Jr.
San Jose,CA
Summary
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
6
6
years of professional experience
Work History
Sales Account Manager
AT&T Mobility
San Jose, CA
10.2023 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Implemented effective sales strategies to expand market share within the assigned territory.
Scheduling Coordinator
PRN Physical Ergo
Milpitas, CA
11.2022 - 10.2023
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Sales Specialist
Toyota of Berkeley
Berkeley, CA
01.2021 - 11.2022
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase
- Researched new automotive releases to maintain knowledge of new products and trends
- Informed customers of associated dealer services and products such as extended warranties
- Maintain contact with customers via email, phone calls, and regular updates on promotional offers.
Sales Representative
Aspire Beyond Marketing
Concord, CA
10.2018 - 12.2020
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Communicating the value of a product or service to customers.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Associates - Marketing Management And Research
Contra Costa College
San Pablo, CA05.2017
Skills
- Client Relationship Building
- Sales strategy development
- Lead prospecting
- Strategic account development
- Customer-Oriented
- CRM proficiency
- Office Administration
- Deadline-oriented
- Meeting Scheduling
- Calendar Management
- Strong negotiation
- Market awareness
- Customer Service
- Friendly and Enthusiastic
- Team Collaboration
Volunteer Experience
- Assistant Coach, 01/01/15, Current, Assists head coach with instructing players in the rules, regulations, equipment, and techniques of the sport., Organizes and directs individual and small group practice exercises/skills., Help athletes with skills videos, recruitment, talking to college coaches, college applications, etc.
- Toy Drive, 01/01/15, Ongoing, Assembled toy bags for children during Christmas time., Assembled food bags for toy drive participants
- Play60 Volunteer, Ongoing, Ongoing, Helped coordinate NFL drills with the Oakland Raiders for ages 9-11 years old.
Timeline
Sales Account Manager
AT&T Mobility
10.2023 - Current
Scheduling Coordinator
PRN Physical Ergo
11.2022 - 10.2023
Sales Specialist
Toyota of Berkeley
01.2021 - 11.2022
Sales Representative
Aspire Beyond Marketing
10.2018 - 12.2020
Associates - Marketing Management And Research
Contra Costa College