STEVEN SERKIN
Nashville,TN
Summary
Support customers by anticipating needs and delivering prompt, attentive service. Contribute as friendly, punctual, and enthusiastic team player.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager of Operations
The Den
Nashville, TN
04.2025 - Current
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Trained and mentored staff on operational procedures to improve team performance and customer service.
- Implemented loss prevention strategies, resulting in minimized shrinkage and improved profit margins.
- Analyzed sales data to identify trends, informing product placement and promotional strategies.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
Bartender
Sinatra Bar and Lounge
Nashville, TN
03.2023 - 01.2026
- Crafted and served a diverse range of cocktails, ensuring high-quality beverage presentation.
- Managed bar inventory, optimizing stock levels and minimizing waste through efficient ordering practices.
- Trained new staff on cocktail preparation techniques and customer service standards to enhance team performance.
- Developed seasonal drink menus to attract clientele and showcase innovative mixology skills.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender/Server
RUDY’S JAZZ ROOM
Nashville, TN
05.2021 - 02.2023
- Promptly and efficiently serve clients and large groups
- Educator of spirits, flavors and evaluation
- Inventory all glassware and product availability including merchandise, inventory of liquors, wines, beer
- Effectively serve and manage clients and event groups in a fast-paced environment and during rushes
- Member of lead server team for all private events and planning
- Keyholder and closing bar manager
- Managed bar inventory effectively, ensuring timely restocking and minimizing waste during peak hours.
Expo/SA/Barback
SKULLS
Nashville, TN
08.2019 - 08.2021
- Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty
- Assist in the final preparation of dishes
- Work as team player with all restaurant staff
- Maintained composure in a fast paced, loud, and hot environment while staying exceptionally organized and coordinated by multi-tasking the many responsibilities that needed completion
- Perform cleaning and maintenance tasks as directed for beverage operation. Assist in proper storage, and rotation of beverage product
- Assist Bartenders with guest service at any busy period
- Assist in closing bar
Education
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San Diego Community College District
01.2010
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University of Mississippi
01.2006
Skills
- Organized and efficient
- Guest relations professional
- Works well under pressure
- Committed team player
- Top-tier full-service dining
- Flexible schedule capability
- Courteous, professional demeanor
- High Energy
Timeline
Assistant Store Manager of Operations
The Den
04.2025 - Current
Bartender
Sinatra Bar and Lounge
03.2023 - 01.2026
Bartender/Server
RUDY’S JAZZ ROOM
05.2021 - 02.2023
Expo/SA/Barback
SKULLS
08.2019 - 08.2021
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University of Mississippi
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San Diego Community College District