Summary
Work History
Education
Skills
Timeline
Generic

Steven Shapira

Orchard Lake,Michigan

Summary

Dynamic retail professional with extensive experience in customer service, sales and marketing. Proven track record of driving sales growth and enhancing store operations through effective management strategies. Core competencies include team leadership, inventory management and exceptional communication skills. Committed to creating positive shopping experiences while optimizing operational efficiency.

Work History

Front End Customer Service and Cashier

Tractor Supply Company
White Lake, MI
  • Processed transactions using multiple payment methods, including cash, cards checks, gift cards and coupons.
  • Employed creative strategies to address and resolve customers issues.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Key Holder Sales and Designer

The Custom Shop Clothiers
Birmingham, MI
  • High end custom designed and fitted men's clothing.
  • Maintained high standards in addressing customer needs and enhancing satisfaction.
  • Oversaw daily store operations including counting cash draws and daily sales reports, store inventories, and supervising staff.

Menswear Sales Specialist

Saks Fifth Avenue
Troy, MI
  • Established robust network of clients.
  • Secured key partnerships with outside companies and organizations to expand market opportunities and drive sales.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.

Education

Bachelor of Arts - Advertising And Marketing

Detroit Institute of Technology
Detroit, MI

Skills

  • Sales and Customer Service
  • Team Leadership
  • Visual Merchandising Strategy
  • Written Communication
  • Front End Cashier Support

Timeline

Front End Customer Service and Cashier

Tractor Supply Company

Key Holder Sales and Designer

The Custom Shop Clothiers

Menswear Sales Specialist

Saks Fifth Avenue

Bachelor of Arts - Advertising And Marketing

Detroit Institute of Technology
Steven Shapira