Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven Silvestre

Mount Vernon

Summary

Dynamic manager with a proven track record at J&P Sunset Deli, excelling in customer service and team leadership. Expert in inventory management and staff training, I fostered a positive work environment while driving sales through effective advertising strategies. Committed to enhancing customer experiences and ensuring operational efficiency. I am very comfortable with any P.O.S. System and take any task given to me seriously.

Overview

7
7
years of professional experience

Work History

Manager

J&P Sunset Deli
03.2023 - 04.2025

I was in charge of the front end of the store but also helped run the kitchen as well. Ran the cash register with the P.O.S system. In charge of lottery and gambling tickets. Restocking and ordering the stores food and supplies, along with the inventory. Worked open to close and trained anyone who joined the team. Also did advertising for the store and deli through social media. Made the store a safe and work friendly environment for any employee.

Printer

Diamondback Sportswear
06.2022 - 11.2022

In charge of getting prints done on clothing for customers. Made sure clothing was clean, prints were clear and printed correctly onto the clothing of choice for the customer. Worked the heat press and made sure orders were completed. Time management was important especially with large orders that needed to be done in a rapid speed.

Cashier

El Gucamole
05.2019 - 02.2020

I worked the front end of the restaurant. Worked the P.O.S., took orders over the phone and handled anything to do with the register. I was the only waiter as well when customers came to dine in the restaurant. Ran table service, food service and making sure the customers dining experience was completed and customers were satisfied. Was in charge of restocking the restaurant, prepped snacks for the restaurant and made sure it was clean all hours we were open.

School Aide

Seymour Smith Elementary
12.2018 - 06.2019

I was an aide for an elementary school. My specific role was to care for a student with disabilities and help him throughout the day to make his school experience just as important. I would bring him to classes, help him with work, get him to lunch and all special activity classes. I would also get him to enjoy some outdoor time. Besides that I worked the front desk of the school and made sure students were signed in and out properly and any visitor who arrived at the school followed protocol.

Cashier

Stewart’s
11.2017 - 12.2018

I worked at a chain gas station and store. I worked the register and handled anything for the front end of the store. Gambling, Tobacco, alcohol all needed proper ID for purchasing. Handled gas purchases as well. Restocked the store, prepared food for the store and made sure my duties were always met.

Education

No Degree - History

Schenectady County Community College
Schenectady, NY

High School Diploma -

Edward A Reynolds Westside High School
Manhattan, NY
06.2012

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Sales management
  • Expectation setting

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager

J&P Sunset Deli
03.2023 - 04.2025

Printer

Diamondback Sportswear
06.2022 - 11.2022

Cashier

El Gucamole
05.2019 - 02.2020

School Aide

Seymour Smith Elementary
12.2018 - 06.2019

Cashier

Stewart’s
11.2017 - 12.2018

No Degree - History

Schenectady County Community College

High School Diploma -

Edward A Reynolds Westside High School
Steven Silvestre