Steven Simpson RPh
Barre,VT
Summary
Healthcare management professional with comprehensive experience in overseeing healthcare operations and driving quality patient care. Strong focus on fostering team collaboration and achieving optimal results. Known for adaptability, reliability, and strategic leadership. Skilled in healthcare administration, process improvement, and regulatory compliance, with commitment to enhancing both patient and staff satisfaction.
Overview
20
20
years of professional experience
Work History
Regional Healthcare Manager
Kinney Drugs
11.2022 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Increased employee engagement through effective communication strategies that fostered transparency, collaboration, and teamwork among staff members.
- Managed budgets and financials, ensuring fiscal responsibility and optimal use of resources within the department.
- Streamlined administrative tasks for increased efficiency in daily operations.
- Oversaw regulatory compliance initiatives, maintaining a safe environment for patients and staff members alike.
- Improved patient satisfaction by implementing efficient healthcare management processes and procedures.
- Fostered a culture of continuous improvement by encouraging ongoing professional development among team members.
- Developed policies and procedures aligned with organizational goals while prioritizing patient-centered care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed policies and procedures for effective pharmacy management.
Supervising Pharmacist
Kinney Drugs
07.2004 - 11.2022
- Mentored junior pharmacists, aiding in their professional growth and development within the field.
- Managed pharmaceutical budget effectively by monitoring expenditures and implementing cost-saving strategies as needed.
- Initiated quality improvement initiatives leading to enhanced accuracy, efficiency, and patient satisfaction levels.
- Supervised a team of pharmacy technicians, ensuring accurate medication preparation and excellent customer service.
- Developed efficient pharmacy workflows resulting in increased productivity and reduced wait times.
- Conducted comprehensive drug utilization reviews, identifying potential drug interactions or therapy duplications for patient safety.
- Established strong relationships with local healthcare providers resulting in better coordination of care between prescribers and pharmacists.
- Optimized inventory management through implementing effective ordering processes and reducing waste.
- Implemented medication therapy management services for improved patient outcomes and adherence.
- Ensured compliance with federal and state regulations governing pharmacy practice, maintaining high standards of professionalism and ethics.
- Educated patients on proper medication use, storage, and side effect management for optimal therapeutic benefit.
- Provided immunization services for community members, increasing vaccination rates in the area.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Education
Bachelor of Science - Pharmacy
Massachusetts College of Pharmacy And Health Sciences
Boston, MA05-2000
Skills
- Operations management
- Healthcare regulations
- Staff development
- Compliance monitoring
- Training and education
- Employee relations
- Professional networking
- Recruitment and retention
- Teamwork and collaboration
- Problem-solving
- Verbal and written communication
Timeline
Regional Healthcare Manager
Kinney Drugs
11.2022 - Current
Supervising Pharmacist
Kinney Drugs
07.2004 - 11.2022
Bachelor of Science - Pharmacy
Massachusetts College of Pharmacy And Health Sciences
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