Steven Sipes
El Cajon,CA
Summary
Dynamic bartender with expertise in mixology and exceptional customer service. Proven ability to foster a welcoming environment and enhance guest experiences through strong multitasking and responsible serving.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Bartender,Super FOH,Server
Coaster Saloon
San Diego, California
03.2024 - Current
- Prepared and served diverse alcoholic and non-alcoholic beverages to customers.
- Provided outstanding customer service in fast-paced environment, enhancing guest experience.
- Cultivated friendly atmosphere by actively engaging with customers, fostering loyalty and satisfaction.
- Managed cash drawer at shift end, ensuring accuracy of funds.
- Maintained composure during peak hours, ensuring consistent quality of service for guests.
Bar Manager/Tender Administrator
Junction Bar & Grill
El Cajon
09.2014 - 01.2026
- Trained and mentored bartenders in mixology and customer service skills, improving service quality and customer engagement.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Resolved customer complaints promptly, enhancing overall satisfaction and fostering repeat business.
- Managed inventory and ordered supplies, ensuring optimal stock levels to support operations.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, and straws for drinks.
- Observed patrons' alcohol intake to maintain a safe environment. to encourage safety.
Education
Associate of Arts - Photography
Harford Community College
Bel Air, MD01-2010
Skills
- Mixology
- Wine and liquor expertise
- Responsible serving
- Alcohol awareness
- ABC regulations
- Inventory control
- Customer service
- Strong multitasking
- Staff supervision
- Safe food handling procedures
- Professional demeanor
- Outgoing personality
Certification
- California RBS Certified
- California Food Handlers Certified
Timeline
Bartender,Super FOH,Server
Coaster Saloon
03.2024 - Current
Bar Manager/Tender Administrator
Junction Bar & Grill
09.2014 - 01.2026
Associate of Arts - Photography
Harford Community College