Steven Skuse
Kingman,AZ
Summary
Dynamic professional with a proven track record in team leadership and problem-solving, notably at The Jolt Coffee Co. Excelled in enhancing service speed and reducing food waste through effective time management and inventory control. Skilled in teamwork, collaboration, and multitasking, with a commitment to reliability and cash handling proficiency.
Overview
7
7
years of professional experience
Work History
Sandwich Artist
Subway
Kingman, AZ
03.2023 - 10.2024
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Restocked and rotated stock in display case to mitigate stock loss.
Kitchen Manager
The Jolt Coffee Co
Las Vegas, NV
01.2023 - 12.2023
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Market Research Interviewer
VRI
Las Vegas, NV
04.2021 - 01.2023
- Collaborated with team members to develop best practices for conducting market research interviews, resulting in higher quality data.
- Maintained customer engagement by completing short surveys with minimal complexity.
- Provided feedback and assistance to colleagues on interview techniques and customer service questions.
- Conducted in-depth interviews with diverse populations, ensuring accurate representation of target demographics.
- Handled difficult respondents professionally, employing tactful communication strategies to diffuse tense situations when necessary.
Head Dishwasher
Wok Star
Kihei, HI
11.2017 - 03.2020
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.
Education
High School Diploma -
Maui High School
Kahului, HISkills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Reliability and punctuality
- Cash handling proficiency
- Effective multi-tasking
Timeline
Sandwich Artist
Subway
03.2023 - 10.2024
Kitchen Manager
The Jolt Coffee Co
01.2023 - 12.2023
Market Research Interviewer
VRI
04.2021 - 01.2023
Head Dishwasher
Wok Star
11.2017 - 03.2020
High School Diploma -
Maui High School