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Driven, energetic, customer focused, team player with over 20 years of awesome costumer service in multiple settings; including hospitality/service industry, various patient care settings, multiple levels of hospital experience including critical care. Excelled at driving sales and upselling products. Built strong and trustworthy rappor with clients. Proficient with POS computer systems, multiple computer and paper charting systems, Microsoft Office, and more. Wonderful multi tasker and problem solving. Excellet phone experience. Most recent experience as a sales associate, stocking, product, assisting customers, rotating stock, providing outstanding customer service.

Accomplished Department Manager at Walmart, adept in staff management and customer service, significantly enhanced inventory efficiency and fostered a collaborative team environment. Skilled in training and mentoring, my leadership contributed to a culture of continuous improvement and operational excellence, ensuring high levels of customer satisfaction and team performance.

To obtain a position where I can utilize my academic training and develop experience in order to become a successful employee within an organization that promotes on-the-job training through increased responsibility, complex assignments, and assistance in diagnosing and resolving issues.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. I am also a resourceful team member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and emergency repairs.

Driven and efficient, I excelled as a Seasonal Team Associate at Walmart, enhancing team productivity and safety through meticulous attention to detail and superior customer service skills. Mastering tasks rapidly, I played a pivotal role in achieving and surpassing production goals, demonstrating exceptional problem-solving abilities and teamwork.

Steven Sosa

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Seasonal team associate

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Seasonal team associate

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