Steven Spence
Brighton,TN
Summary
Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.
Overview
23
23
years of professional experience
Work History
Dispatcher
Lifecare Ambulance
Memphis, TN
09.2025 - Current
Coordinated emergency response efforts, optimizing resource allocation for timely patient transport.
Monitored real-time communications to ensure efficient dispatching of ambulances and personnel.
Independent Contractor
Police Legal Sciences
Washington, IA
12.2024 - Current
Developed training materials for 9-1-1 personnel regarding protocols and procedures.
Collaborated with legal teams to ensure accurate documentation and reporting of cases.
Shift Supervisor
Tipton County 9-1-1 Center
Covington, TN
05.2003 - 01.2025
Supervised daily operations, ensuring adherence to safety protocols and company standards.
Trained and mentored team members on operational procedures and best practices.
Education
Bachelor of Arts - Communications Major
The University of Memphis
Memphis, TN08-2003
Skills
Work Well under Pressure
Customer service
Data entry
Decision-making
Active listening
Timeline
Dispatcher
Lifecare Ambulance
09.2025 - Current
Independent Contractor
Police Legal Sciences
12.2024 - Current
Shift Supervisor
Tipton County 9-1-1 Center
05.2003 - 01.2025
Bachelor of Arts - Communications Major
The University of Memphis