
Dynamic customer service professional with experience at AT&T Mobility, adept at resolving complex inquiries through active listening and critical thinking. Proven track record of enhancing customer satisfaction by 20% through effective communication and collaboration. Skilled in data entry and maintaining professionalism under pressure, ensuring seamless support and improved service delivery.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.