Results-driven professional with expertise in client and co-worker relationship building and workload management. Proven ability to enhance service quality and optimize operations in fast-paced environments.
Work History
Independent Contractor
4 Years 11 Months
Uber/Lyft | 03.2021 - 02.2026
Maintained high customer satisfaction through effective communication and problem-solving skills.
Managed in-app customer feedback, addressing concerns promptly to enhance service quality.
Navigated efficiently using GPS technology to optimize routes and reduce wait times.
Ensured timely and safe transportation for passengers across diverse locations.
Chef/Baker
6 Years 10 Months
Starr Catering Services | 05.2013 - 03.2020
Led culinary team in creating innovative menu items, enhancing guest satisfaction and dining experience.
Streamlined kitchen operations, reducing food waste through effective inventory management and portion control.
Collaborated with local suppliers to source fresh ingredients, supporting sustainability efforts and community engagement.
Oversaw budgeting for kitchen operations, optimizing costs while maintaining high-quality food standards.
Assistant Manager
2 Years 10 Months
Burger King | 06.2010 - 04.2013
Supervised daily operations to ensure compliance with company standards and efficient workflow.
Trained staff on operational procedures and customer service excellence.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Contract Chef
12 Years 9 Months
George Jewell Catering | 08.1997 - 05.2010
Supervised kitchen staff, fostering teamwork and improving service efficiency during high-volume events.
Managed inventory levels, optimizing ingredient usage and reducing waste through careful planning.
Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
Created unique presentation styles for dishes, elevating visual appeal and dining experience for clients.