Steven Taffs
Austin,TX
Summary
My name is Steven Taffs. I do do Guest Services/Ushering/Catering for events. I help with with many VIP events here in Austin. I"ve served/serve Sporting events; Rock Stars; Gov't officials; Austin City Council; and a bunch of weddings.
I always try to be a gentleman to whomever I meet. Plus, I smile a lot.
Overview
2026
2026
years of professional experience
Work History
Usher
Austin City Limits c/o Burnett Staffing
- Assisted guests with seating arrangements and provided information about event schedules.
- Managed crowd control by directing patrons to designated areas during events.
- Maintained cleanliness and organization of the venue before, during, and after events.
- Supported ticketing operations by verifying tickets and ensuring access compliance.
- Monitored audience behavior to uphold safety protocols and enhance event enjoyment.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
Usher/Guest Services
University Of Texas At Austin (Founders Club, South End Zone) C/o KS Staffing
08.2024 - Current
- Assisted patrons with seating arrangements and event information.
- Guided guests through venue, ensuring safety and comfort during events.
- Monitor crowd behavior to maintain a secure environment for attendees.
- Provid exceptional customer service by addressing inquiries and concerns promptly.
- Collaborate with team members to optimize guest flow and seating efficiency.
- Adapt quickly to changing event dynamics and guest needs throughout shifts.
- Greet customers with smile and provided friendly, knowledgeable service.
- Maintain professional demeanor to represent venue and create positive impression.
- Work with other staff members to facilitate smooth flow of operations.
Catering Assistant
Q2 Stadium for Austin FC Soccer
03.2024 - Current
- Assist in food preparation and presentation for various catering events.
- Coordinate logistics for timely delivery and setup of catering services.
- Maintain cleanliness and organization within kitchen and service areas.
- Support team in executing high-quality service during events.
- Communicate effectively with clients to understand specific catering needs.
- Adapt quickly to changing demands during peak service periods.
- Provide friendly, courteous service to create memorable moments for guests.
- Help chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Catering/Banquet Services
The Personnel Store
01.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Usher Austin City Limits
Burnett Specialists
08.2021 - 08.2024
- Assisted patrons with seating and event inquiries, ensuring a positive experience.
- Provided exceptional customer service by addressing guest concerns promptly and professionally.
- Monitored crowd management to maintain safety and compliance throughout events.
- Collaborated with team members to set up and break down venue spaces efficiently.
- Guided guests through entry processes, verifying tickets and managing access points.
- Enhanced event flow by coordinating with security personnel for smooth transitions during performances.
- Directed ticket holders to seats and facility locations.
Education
Associate of Arts -
University of Central Oklahoma
Edmond, OKSkills
- I sure know how to talk to people and know how to be a gentleman, especially in a VIP environment Plus I smile a lot
Timeline
Usher/Guest Services
University Of Texas At Austin (Founders Club, South End Zone) C/o KS Staffing
08.2024 - Current
Catering Assistant
Q2 Stadium for Austin FC Soccer
03.2024 - Current
Usher Austin City Limits
Burnett Specialists
08.2021 - 08.2024
Catering/Banquet Services
The Personnel Store
01.2010 - Current
Usher
Austin City Limits c/o Burnett Staffing
Associate of Arts -
University of Central Oklahoma
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