Steven Thomas
Kennett,MO
Summary
Driven sales professional with a proven track record at Premium Retail Services Inc, adept in customer relationship building and sales strategy development. Excelled in enhancing client satisfaction and expanding customer bases, achieving notable sales growth. Skilled in sales presentations and negotiations, blending interpersonal communication prowess with sales expertise for optimal results.
Overview
8
8
years of professional experience
Work History
Sales Representative
Premium Retail Services Inc
Kennett
04.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Developed and delivered engaging sales presentations to convey product benefits.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Butcher
Food Giant
Steele
02.2016 - 08.2017
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Wrapped meat produce to maintain quality, freshness and condition.
- Adhere to safety and cleanliness standards and maintained equipment.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
Education
High School Diploma -
South Pemiscot High School
Steele, MO05.2004
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Sales expertise
- Relationship Building
- Product and service knowledge
- Sales Presentations
- Sales strategy development
- Complex Problem-Solving
- Customer Retention
- Sales consultation
- Customer Needs Assessment
- Staff Training
- Product Promotions
- Contract Negotiations
- Systems and software expertise
- Strong Communication and Interpersonal Skills
- Friendly and Helpful
- Creative Thinking
- Honest and Dependable
- Meeting Sales Goals
- Reliable and Responsible
- Positive Customer Engagement
Accomplishments
- Ranked #5 in district 38 for 2023-2024.
Timeline
Sales Representative
Premium Retail Services Inc
04.2022 - Current
Butcher
Food Giant
02.2016 - 08.2017
High School Diploma -
South Pemiscot High School