Steven Traylor
Waco,TX
Summary
District Sales Manager with 15 years of industry success. Passionate about transforming territory sales and marketing programs. Demonstrated track record of aligning sales and operational initiatives to influence strong selling techniques. Skilled in learning and adapting to changing environments in competitive landscapes. Understands customer needs and provides optimal solutions.
Overview
17
17
years of professional experience
Work History
District Sales Manager - Small Business
ADT Security
04.2023 - Current
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed change effectively during organizational restructuring or product launches, minimizing disruption on the team''s performance.
District Sales Manager - Residential/Custom Homes
ADT Security
05.2021 - 04.2023
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
Territory Sales Manager - Small Business
ADT Security
09.2010 - 05.2021
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established strong relationships with key clients, boosting customer retention rates.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
Technician
Rasa Floors
09.2009 - 08.2010
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Contributed to increased repeat business through exceptional performance that encouraged customer loyalty and referrals within their network.
- Assisted in the training of new team members, sharing expertise in various techniques to enhance their skill sets efficiently.
Installation Technician
E4 Systems Inc.
05.2009 - 08.2009
- Increased client retention rates through exceptional customer service and prompt attention to concerns or issues that arose.
- Collaborated with team members to complete large-scale installation projects efficiently and effectively.
- Installed access control, alarms and video surveillance systems.
Installation Technician
Dallas Security Systems
10.2007 - 02.2009
- Collaborated with sales team to customize alarm solutions tailored to individual client needs and preferences.
- Collaborated with team members to complete large-scale installation projects efficiently and effectively.
- Tested all newly installed access control and burglar alarms systems..
Education
B.A.A.S. Business -
Tarleton State University
Skills
- Goal-Driven
- Rapport and relationship building
- Account Acquisition
- B to B sales
- Customer Complaint Resolution
- Cross-Functional Collaboration
- Operations
- Multi-tasking strength
- Salesforce Software
Personal Highlights
- Highly Energetic and Dependable
- Ability to be a Self-Starter in a Remote Territory
- Skillful at Identifying Customer Needs and Preferences
- Accomplished Problem Solving Skills
Leadership Characteristics
- Learning Agility
- Motivation
- Adaptability
- Coaching
- Decision Making Ability
Timeline
District Sales Manager - Small Business
ADT Security
04.2023 - Current
District Sales Manager - Residential/Custom Homes
ADT Security
05.2021 - 04.2023
Territory Sales Manager - Small Business
ADT Security
09.2010 - 05.2021
Technician
Rasa Floors
09.2009 - 08.2010
Installation Technician
E4 Systems Inc.
05.2009 - 08.2009
Installation Technician
Dallas Security Systems
10.2007 - 02.2009
B.A.A.S. Business -
Tarleton State University
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