Steven Tube
Brook Park ,OH
Summary
Dynamic General Manager with a proven track record at KDK Auto Brokers, excelling in client relations and sales expertise. Spearheaded strategic marketing initiatives that boosted customer engagement and profitability. A skilled negotiator, I fostered team performance through effective leadership and training, driving operational efficiency and enhancing vendor partnerships.
Overview
11
11
years of professional experience
Work History
General Manager
KDK Auto Brokers
08.2018 - Current
- Directed daily operations to ensure seamless workflow and compliance with company standards.
- Developed and implemented strategic marketing initiatives to enhance customer engagement and sales growth.
- Managed financial performance, analyzing budgets and forecasts to identify cost-saving opportunities.
- Led staff training programs to improve team performance and foster a culture of continuous improvement.
- Established strong relationships with clients, enhancing customer satisfaction and loyalty through personalized service.
- Streamlined operational procedures, improving efficiency across multiple departments within the organization.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Conducted regular performance reviews, providing constructive feedback to drive employee development and accountability.
- Developed and implemented strategies to increase sales and profitability.
Finance and Sales Manager
Luxury Imports
10.2014 - 07.2018
- Developed and implemented sales strategies to enhance revenue growth and market penetration.
- Directed team operations in sales and finance to ensure sustained monthly sales exceeding 100 units.
- Efficiently addressed over 30 customer inquiries and sales leads each day, providing timely responses to client emails.
- Delivered customized product presentations tailored to client needs that resulted in closed deals.
- Negotiated favorable contract terms with vendors, reducing supply costs and improving profit margins.
Education
High School Diploma - General
Midpark High School
Middleburg Hts. , OH. 06.1993
Skills
Team player
Efficient multi-tasker
Effective leader
Client relations
Purchasing
Expense control
Sales expertise
Vendor negotiations
Proficient in automotive related software
Skilled negotiator
Inventory Management
Experience in every aspect of pre-owned auto sales
Timeline
General Manager
KDK Auto Brokers
08.2018 - Current
Finance and Sales Manager
Luxury Imports
10.2014 - 07.2018
High School Diploma - General
Midpark High School