Steven Wargo

• Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
• Coordinated with multiple departments to improve project outcomes.
• Completed day-to-day duties accurately and efficiently.

• Tetra is a $60 Billion Global organization. I was the MD and Director of Sales for one of the US divisions.

Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

• Coordinated cross-functional teams to deliver projects on schedule.
• Managed daily operations to enhance workflow and allocate resources effectively.
• Oversaw daily operations to ensure efficiency across all departments.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Built strong operational teams to meet process and production demands.
• Optimized operational efficiency through implementation of process improvements.
• Identified areas of deficiency and performed root-cause analysis to solve problems.
• Connected with clients and developed strategies to achieve sales and customer service goals.
• Ensured compliance with safety regulations and quality standards to uphold operational integrity.
• Oversaw inventory management and logistics coordination for timely deliveries.
• Administered financial operations including budgeting, accounting, and payroll to ensure accurate fiscal reporting, budget management, accounting and payroll activities.
• Developed SOPs to standardize procedures and enhance overall workplace productivity.
• Directed strategic planning initiatives to align company goals with market trends.