Steven White
Warner Robins,GA
Summary
Dynamic professional with a proven history of delivering sustainable results by adapting to evolving client and market demands. Skilled in managing multiple complex projects and consistently exceeding goals. Accomplished leader with strong technological and computer skills, adept at fostering team cohesion.
Overview
21
21
years of professional experience
Work History
Utilities Right Away Agent
O.R. Colan, Associates
Charlotte
11.2023 - 04.2024
- Research and determine land ownership, and acquire land or easements needed for utility projects such as pipelines, power lines, and other infrastructure
- Draft, review, and record legal documentation related to land acquisition and easements
- Negotiate agreement, easements and right of way with landowners, government entities, and utility companies
- Work closely with project managers, engineers, and legal teams to facilitate the acquisition process and address any issues that arise
- Prepared title reports indicating land description, easements, rights of way, and ingress/egress chain of title with current owners.
Prepaid Customer Service Representative
U.S. Bank
Jacksonville
01.2023 - 06.2023
- Answer incoming calls and provide high-quality support to prepaid debit card holders
- Assist customers with inquiries about their transactions, and card usage
- Handle tasks such as canceling and replacing lost or stolen debit cards, and executing solutions for non-working cards
- Initiate and manage fraud claims and disputes
- Work with customers to resolve any issues related to fraudulent transactions
- Provide guidance on how to use their prepaid debit cards
- Troubleshoot and resolve customer issues related to their prepaid debit cards
- Ensure that all customer inquiries are address promptly and accurately
- Ensure that all activities comply with company policies and regulatory requirements.
Title Specialist
Reputation First Title Agency
Livonia
03.2019 - 06.2022
- Conduct thorough investigations to establish property ownership and ensure all information is accurate
- Prepare title reports, chain of title, and other necessary documentation
- Work closely with agents, title companies, and internal teams to resolve any title and legality concerns
- Act as a point of contact between vendors and clients, providing positive customer service experience and resolving client complaints
- Ensure title product is insurable and comply with all state and county regulations.
Account Merchandiser
PepsiCo
Detroit
07.2018 - 03.2019
- Monitor inventory levels and ensure that products are well-stocked and displayed attractively
- Arrange and maintain product displays, including shelves, coolers, and promotional displays
- Analyze sales data to identify trends, losses, and stock wastage
- Understand customer behavior and preferences to create appealing product displays that drive sales
- Handle supply problems and customer issues related to product availability.
Title Insurance Examiner
Amrock Title
Detroit
05.2003 - 04.2018
- Conduct thorough investigation of property titles and public records to determine legal barriers against property sales
- Prepare detailed property reports, ownership reports, and summaries of pertinent legal or insurance details
- Work closely with legal firms, realtors, insurance companies, and lenders to resolve legal issues
- Act as a point of contact between clients and vendors, providing positive customer service experiences and resolve client concerns.
Education
High School Diploma -
Charles F. Kettering High School
Detroit, MI06-1994
Skills
- Schedule Management
- Contract Negotiations
- Report creation
- Sales closing
- Clear Communication
- Ensuring customer satisfaction
- Industry Expertise
- Contract negotiation expertise
- Report Generation
Professional Development
Certificate of Completion State of Georgia Licensed Life and Health Insurance Agent Anti-Money Laundering 2022
Timeline
Utilities Right Away Agent
O.R. Colan, Associates
11.2023 - 04.2024
Prepaid Customer Service Representative
U.S. Bank
01.2023 - 06.2023
Title Specialist
Reputation First Title Agency
03.2019 - 06.2022
Account Merchandiser
PepsiCo
07.2018 - 03.2019
Title Insurance Examiner
Amrock Title
05.2003 - 04.2018
High School Diploma -
Charles F. Kettering High School