STEVEN WHITE
Willimantic,Connecticut
Summary
Motivated Transport Manager with strong work ethic and adaptability, demonstrated through efficient task completion and high productivity. Managed route planning, fleet management, and safety compliance to ensure smooth operations. Enhanced team performance through effective communication, leadership, and problem-solving.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Fleet operations/Driver and Transport Manager
KTM Transport LLC
Tolland, Connecticut
01.2024 - Current
- Managed daily transportation schedules and logistics for efficient operations.
- Developed route plans that improved delivery times and reduced fuel costs.
- Implemented GPS tracking systems in daily operations to enhance logistical efficiency.
- Coordinated vehicle maintenance and inspections to ensure safety compliance.
- Implemented safety protocols to minimize incidents during transport operations.
- Trained and supported driver teams to enhance performance.
- Recruited, trained and managed a team of drivers in accordance with company policies.
- Resolved customer complaints regarding transport services promptly and effectively.
- Created and enforced policies and procedures that streamlined operations for the logistics team.
- Analyzed transport data to identify areas for operational improvement and efficiency.
- Developed efficient strategies for transporting cargo in a cost-effective manner.
- Investigated accidents involving company vehicles and took corrective actions where necessary.
- Led crisis management efforts during transportation emergencies, minimizing disruptions and maintaining service integrity.
- Oversaw the recruitment, training, and performance evaluation of transportation staff, fostering a culture of excellence and safety.
Wrecker/flatbed operator and fleet driver trainer
AAA Pioneer Valley
08.2018 - Current
- Facilitated onboarding and upskilling of staff in advanced equipment handling techniques.
- Conducted employee training sessions while managing road operations with precision.
- Monitored and verified driving qualifications to ensure compliance with industry regulations.
- Coordinated with supervisory staff and HR to optimize fleet functionality and support operational goals.
- Conducted employee training sessions while overseeing road operations, ensuring safety and efficiency.
- Executed vehicle transport with dolly system and wrecker to ensure proper handling.
- Delivered recovery solutions including winch operations, battery jumpstarts, and lockout handling.
- Performed vehicle checks on an older model Flatbed truck, ensuring ongoing maintenance needs communicated to supervisor and mechanics.
- Delivered vehicles to authorized repair centers, ensuring timely service and maintenance.
- Worked alongside colleagues to troubleshoot and resolve automotive problems.
- Addressed and resolved operational issues to maintain seamless workflow in the team.
- Maintained a high level of professionalism to foster positive workplace relationships..
Repossession Agent
SRS-ALU
01.2021 - 12.2023
- Adhered to regulations governing lawful recovery of assets for financial institutions.
- Conducted repossession activities through the skilled use of UC wreckers and flatbed tow trucks.
- Processed client requests targeting repossessions of various modes of transportation.
- Implemented in-person and phone outreach for asset collection.
- Streamlined reporting process using RCM and RDN systems, enhancing accuracy and efficiency.
- Coordinated swift actions on incoming police calls to ensure timely resolution.
- Executed in-person and phone outreach for asset collection.
- Adapted to changing information inputs through effective skip tracing of debtor networks, increasing successful repossession outcomes.
- Ensured proper management of two million dollars in assets to maintain security and compliance.
- Oversaw daily operations of repossession team consisting of six employees.
- Operated Clear-plan reporting systems as licensed user, executing daily POE and new job tasks in assigned location.
- Performed discreet investigations to ensure compliance with legal protocols and secure vital information. to comply with Connecticut legal standards.
- Achieved sustainable monthly financial growth surpassing a six-figure threshold.
- Efficiently entered data into RDN system to generate and issue bills of lading.
OM/Underground Fuel Storage Tank Inspector
Tanknology
08.2021 - 03.2023
- Managed regional compliance across Maine, New Hampshire, and Vermont, ensuring adherence to regulatory standards.
- Executed regulatory evaluations of underground storage facilities, certified as a Class A/B inspector in seven Eastern states.
- Streamlined submission process for fleet vehicle service requests to authorized facilities, enhancing operational efficiency.
- Conducted monthly inspections at approximately 350 fueling sites, ensuring compliance with state and federal standards.
- Ensured integrity of spill containment systems through regular inspections.
- Performed operational tasks and troubleshooting on Gebralter monitoring systems.
- Implemented systematic checks for UST interstitial spaces.
- Removed and disposed of spilled liquids from buckets, dispensers, and sumps in compliance with environmental protocols.
- Communicated violations directly to state and site representatives.
- Outline on-site discoveries comprehensively through meticulous documentation processes.
- Detected mechanical and electrical irregularities during evaluations.
- Oversaw workforce and logistical coordination for a team handling fleet functions.
- Evaluated and sanctioned financial claims for processing.
- Reported data through TANCS and TITAN systems for accurate tracking.
- Assisted police and insurance providers in conducting accident investigations.
- Facilitated shift organization to maintain operational efficiency. to accommodate scheduling difficulties.
- Created training schematics for workforce education.
- Addressed customer and client issues efficiently.
- Carries out thorough internal audit evaluations.
- Work to build relationship with employees and clients
- Organize and execute training programs tailored to Class C licensed operators across multiple sites.
- Operate a company vehicle under DOT regulations
- Responsible for the upkeep and repairs of all company vehicles and equipment
- On call status for emergency inspections and reports due to fuel leaks
- Use and report S.O.P’s at each location
- Participated in partnership initiatives with PMG and Energy North to drive project success. involving companies like PMG along with Energy North and EG.
Aerial Lineman
Lantek fiber optic
10.2021 - 12.2022
- Created functional documentation to enhance strategic mapping efforts.
- Identified and repaired compromised fiber optic lines.
- Executed precise splicing of pigtails to establish seamless fiber links.
- Connected fiber cable to NID enclosure at residential premises.
- Executed subterranean cable drops to homes and businesses.
- Installed various equipment like J-hooks and Midspan clamps on residential structures.
- Utilized drop clamp systems to ensure stable and reliable fiber connections.
- Ensured daily tool and material readiness for the team.
- Ensured safe and timely operation of truck and trailer.
- Prepared and delivered accurate paperwork to supervisor both online and in person on a daily basis.
- Installed fiber optic cables underground to improve connectivity for residents to connect homes and businesses with reliable fiber access.
Delivery/ sales
Scranton Power sports
01.2020 - 09.2021
- Coordinated transportation of heavy loads using a 4-door long bed dually truck and a 40ft gooseneck trailer, ensuring timely and safe delivery.
- Demonstrated operational procedures for vehicles upon customer delivery.
- Managed transportation of heavy loads using a 4-door long bed dually truck and a 40ft gooseneck style trailer.
- Integrated upgraded sound systems, auxiliary lights, and Polaris Ride Command technology, enhancing vehicle functionality and customer satisfaction.
- Conducted snow testing for snowmobiles to confirm performance under winter conditions.
- Conducted off-road testing for ATVs and UTVs to assess durability and performance.
- Engaged with customers to sell machines and trailers, addressing needs and inquiries.
- Collaborated with major automotive industry players including Suzuki, Polaris, Can-Am, and Harley Davidson to strengthen business relationships and expand market reach.
Education
project management, management training
Coursera
03.2024 - 03.2024
Associate degree - general studies, nursing
Springfield technical community college
Springfield , MA 07.2012 - 06.2016
Skills
- Transportation management
- Fleet operations
- Logistics coordination
- Route optimization
- Safety compliance
- Driver supervision
- Crisis management
- Team leadership
- Continuous improvement mindset
- Effective time management
- Effective communication
- Communication strength
- Client relations
Timeline
project management, management training
Coursera
03.2024 - 03.2024
Fleet operations/Driver and Transport Manager
KTM Transport LLC
01.2024 - Current
Aerial Lineman
Lantek fiber optic
10.2021 - 12.2022
OM/Underground Fuel Storage Tank Inspector
Tanknology
08.2021 - 03.2023
Repossession Agent
SRS-ALU
01.2021 - 12.2023
Delivery/ sales
Scranton Power sports
01.2020 - 09.2021
Wrecker/flatbed operator and fleet driver trainer
AAA Pioneer Valley
08.2018 - Current
Associate degree - general studies, nursing
Springfield technical community college
07.2012 - 06.2016