Summary
Overview
Work History
Education
Skills
Professional Refrences
Timeline
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Steven Wilcox

Scottsdale,AZ

Summary

A motivated and confident individual with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal communication.

Overview

11
11
years of professional experience

Work History

Bartender

Fat Ox
Paradise Valley, AZ
07.2023 - Current
  • Preparing the bar for a busy service by juicing seasonal fruit, stocking and fulfilling liquor and wine orders
  • Maintaining professionalism and a tidy workplace throughout a busy service
  • Making wine recommendations to guests based on likes, dislikes and what they will having for dinner

Bartender

The Little Nell
Aspen, CO
12.2021 - 03.2023
  • Crafting classic and seasonal cocktails at a Forbes five star bar.
  • Fulfilling wine, beer and liquor orders.
  • Balanced daily registers and generated sales reports for management.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Head Bartender

Morimoto Waikiki
Waikiki, HI
03.2022 - 11.2022
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Collected and organized daily till totals and tips.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.

Server, Bartender

Angeles
Napa, CA
07.2020 - 11.2021
  • Making sure that every table within my section experiences the proper steps of service and has and enjoyable experience.
  • Educating people about local and French wines that would pair nicely with their meal.
  • Working as a team throughout the shift as well as the end of the night with my coworkers to make sure we are setting ourselves up for success.

Server

Bottega Restaurant
Napa, CA
07.2013 - 03.2019
  • Trained new employees on software programs, job requirements, SOP's, and business culture.
  • Mastered software needed to communicate between multiple points of service.
  • Facilitated individual tasks between myself and coworkers to accomplish a
    memorable guest experience.
  • Educated guests about local and Italian wines.

Education

Cyber Security Professionals Program

UC Berkeley
Berkeley, CA
06.2023

Associate of Science -

Napa Valley College
Napa, CA
06.2013

High School Diploma -

Vintage High School
Napa, CA
06.2010

Skills

  • Very experienced in the world fine dining and bartending Great knowledge of wine, spirits, Italian, French, and Asian cuisine Clear understanding of the proper steps of service to ensure an enjoyable experience for the guest
  • Very confident in sales, client relations, networking and public speaking Comfortable working within a team or individually Proficient in Toast, Linux, Microsoft Powershell, Microsoft Office, Azure and Cloud Architecture

Professional Refrences

  • Rudolfo Aggerien, GM of Bottega, Napa Valley Ca (707) 260-4295
  • John Koch, Sommelier at The Little Nell, Aspen Co (402) 350-3556
  • Bettina Rojas, Proprietor/Owner of Angele, Napa Valley Ca (707) 252-8115
  • Kai Suzuki, GM of Mori Moto, Waikiki Hi (808) 397-3767

 

Timeline

Bartender

Fat Ox
07.2023 - Current

Head Bartender

Morimoto Waikiki
03.2022 - 11.2022

Bartender

The Little Nell
12.2021 - 03.2023

Server, Bartender

Angeles
07.2020 - 11.2021

Server

Bottega Restaurant
07.2013 - 03.2019

Cyber Security Professionals Program

UC Berkeley

Associate of Science -

Napa Valley College

High School Diploma -

Vintage High School
Steven Wilcox