STEVEN WISE
State College,PA
Summary
Highly analytical, communicative, and collaborative individual with a proven ability to adapt quickly to new environments. Committed to contributing to team success and continuously developing professional skills. Known for a positive attitude and strong dedication to continuous learning and growth. Exceptionally detail-oriented with excellent communication and project management skills, capable of effectively and efficiently handling multiple tasks in fast-paced environments. Recognized for a proactive approach in identifying and addressing issues, with a focus on optimizing processes and supporting team objectives. Seasoned leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Renowned for a collaborative approach and unwavering commitment to excellence.
Overview
18
18
years of professional experience
Work History
Project Manager
Tyler Technologies Inc.
01.2007 - 04.2025
- Mentored junior appraisers, providing guidance on industry best practices, report writing, and client interactions.
- Resolved escalated client issues professionally, maintaining strong partnerships while safeguarding company interests.
- Improved appraisal quality by implementing standardized procedures and guidelines for the team.
- Enhanced customer satisfaction through timely completion of appraisals and prompt communication with clients.
- Managed complex appraisal projects, coordinating resources effectively to deliver results within budget and timeline constraints.
- Equipped staff members with essential skills in their respective roles through comprehensive training programs.
- Increased operational efficiency through inter-department teamwork.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Demonstrated success under tight deadlines and fast-paced conditions.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Operations Manager
Vincent Valuations
03.2017 - 06.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
Mass Appraisal - Property Appraisal
North Carolina Appraisal Board
Raleigh, NC06.2013
State Registered Real Property Appraiser - Mass Appraisal
Georgia Real Estate Appraisal Board
Athens, GA01.2012
Diploma - Business
Wayne High School
Huber Heights, OH06.1987
Skills
- Friendly, positive attitude
- Property valuation
- Staff development
- Budgeting expertise
- Appraisal regulations
- Effective multitasking
- Deadline management
- Document management
- Technical aptitude
- Real estate
- Teamwork and collaboration
- Customer service
- Problem-solving
- Market valuations
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Excellent communication
- Appraisal analysis
- Organizational skills
Timeline
Operations Manager
Vincent Valuations
03.2017 - 06.2019
Project Manager
Tyler Technologies Inc.
01.2007 - 04.2025
Mass Appraisal - Property Appraisal
North Carolina Appraisal Board
State Registered Real Property Appraiser - Mass Appraisal
Georgia Real Estate Appraisal Board
Diploma - Business
Wayne High School
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