Steven Woods
Any position
Winterville,NC
Summary
Seeking position working in as a cashier, stocking clerk, cook, or as warehouse worker using my work experience and education. QUALIFICATIONS Operate cash register Manage money transactions Stocking shelves Customer service Dishwasher Cook Manufacturing knowledge Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Cashier
Say Fresh Market
Wilson, NC
06.2022 - Current
- Operate cash register
- Stock shelves
- Keep store clean
- Open and close store
- Manage money transactions
- Provide quality customer service
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases and signed customers up for rewards program.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer age requirement for alcohol or tobacco purchases.
- Used suggestive selling techniques to promote add-on sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Cook
SaYum Jamaican Food Restaurant
Wilson, NC
03.2022 - 05.2022
- Wash dishes
- Cook
- Prep food and maintain proper temperatures
- Keep kitchen and facility clean and safe
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Managed portion control using correct utensils during preparation and plating.
- Used standardized recipes and other instructions to prepare food.
- Followed established procedures and requirements for safe food handling, storage and service.
Temp Worker
Mega Force Staffing
Greenville, NC
03.1995 - 07.1997
- Recorded production details and accurately entered data into computerized systems.
- Carried out individual work in various capacities to promote business and achieve assigned goals.
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Navigated multiple computer systems and applications and utilized search tools to find information.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Operated hoists and heavy tools to move and attach parts.
- Followed production orders and company standards to exceed quality scores on consistent basis.
- Set up and operated greasing equipment to grease components, sub-assemblies, or assemblies.
- Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.
- Operated forklifts and overhead cranes to move supplies and finished products.
Education
High School Diploma - Industrial Tech/Manufacturing Systems
06.1991
No Degree - Industrial Technology
08.1991 - 01.2024
- All required cp courses.
- East Carolina University Science Track Enhancement Program
BBA - Business
04.2023 - Current
Skills
- POS Systems
- Cash Handling
- Customer Service
- Cleaning and Sanitizing
- Product Location
- Cooperative Attitude
- Problem Solving
- Price Identification
- Complaint Resolution
- Customer Relations
- Policies and Procedures
- Honest and Dependable
- Pricing and Markdowns
- Sweeping and Mopping
- Credits and Refunds
- Inventory Stocking
- Product Scanning
- Detail-Oriented
- Customer Transactions
- Payment Processing
- Cash Register Operations
- Security Monitoring
- Loss Prevention
- Issue Resolution
- Customer Assistance
- Merchandise Restocking
- Cash Drawer Balancing
- ID Verification
Timeline
Strayer University - BBA, Business
04.2023 - Current
Cashier - Say Fresh Market
06.2022 - Current
Cook - SaYum Jamaican Food Restaurant
03.2022 - 05.2022
Temp Worker - Mega Force Staffing
03.1995 - 07.1997
N.C. A&T State University - No Degree, Industrial Technology
08.1991 - 01.2024
D.H. Conley High School - High School Diploma, Industrial Tech/Manufacturing Systems
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