Steven Woodside
Ocklawaha,FL
Summary
Accomplished Project Manager with a proven track record at Graybar Electric, excelling in team motivation and project management abilities. Expert in steering projects to completion on time, enhancing customer relations, and driving team performance. Skilled in leveraging computer skills and product knowledge to exceed performance goals. Achieves a notable increase in customer satisfaction and operational efficiency.
Overview
32
32
years of professional experience
Work History
Assistant Manager
Tropic Supply
Ocala, FL
01.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Customer Service Representative
Seabring Marine Industries
Williston, FL
01.2019 - 01.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Project Manager
CED Raybro Electric Supplies
Ocala, FL
08.2017 - 01.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project Manager
Graybar Electric
Lafayette, IN
01.1992 - 08.2017
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
High School Diploma -
East Kentwood High School
Grand Rapids, MI05.1991
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Sales Reporting
Project management abilities
Project Management
Customer Service
Computer Skills
Timeline
Assistant Manager
Tropic Supply
01.2020 - Current
Customer Service Representative
Seabring Marine Industries
01.2019 - 01.2020
Project Manager
CED Raybro Electric Supplies
08.2017 - 01.2019
Project Manager
Graybar Electric
01.1992 - 08.2017
High School Diploma -
East Kentwood High School