Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven M. Workman

GRAHAM,Wa

Summary

At Siemens Building Technologies, I excelled as an Engineering Specialist, leveraging my technical expertise and project management skills to enhance client satisfaction and streamline service delivery. My proactive approach and ability to foster teamwork significantly improved project profitability and reduced service call-backs, demonstrating a strong blend of hard and soft skills.

Dynamic individual with hands-on experience in Area of expertise ( Security Video and Access Control) and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Engineering Specialist II

Siemens Building Technologies
09.2019 - 12.2024
  • Verified construction documentation to meet client requirements and vision.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Coordinated with cross-functional teams to ensure seamless service delivery.

Installation Coordinator

Siemens Building Technologies
01.2009 - 09.2019
  • Used hand tools, power drills, multi-meters and watt meters.
  • Utilized [Software] to maintain and update customer information, repair logs and inventory.
  • Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
  • Developed strong relationships with vendors, securing competitive pricing on materials and improving overall project profitability.
  • Provided technical support to installers as needed, ensuring proper execution of complex tasks during the installation process.

Installation Specialist

Siemens Building Technologies
01.2000 - 09.2009
  • Used hand tools, power drills, multi-meters and watt meters.
  • Utilized [Software] to maintain and update customer information, repair logs and inventory.
  • Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
  • Coordinated with other specialists to troubleshoot complex issues during installations, minimizing downtime for clients.
  • Conducted periodic maintenance inspections as stated by contract or customer.
  • Reduced service call-backs by performing thorough system checks after installations.
  • Stayed up-to-date on industry best practices, incorporating new techniques into daily tasks as appropriate.

Education

Genetec CCTV & Access Control SW & HW Cert.

Genetec Video And Intrusion Certification
Issaquah, WA

Software House Access Control SW & HW Cert.

Software House Access Control Certification
Issaquah, WA

Obtained LNI Required EL06 License

Dept of Labor & Industries
Kent, WA
09-2002

General Industrial Electricity

Long Beach City College
Long Beach, CA
01-1982

High School Diploma -

RA Millikan
Long Beach, CA
09-1974

Skills

  • Project management
  • Advanced problem solving
  • Technical expertise
  • System troubleshooting
  • Construction oversight
  • Time management

Certification

  • OTC / STC Synergis Access Control, Omnicast Video

Genetec ; September 10, 2009

  • CCure 800 / 9000 Access Control

Software House : June 16, 2006

  • EL06 / EL6A Limited Energy Electrician

Department of Labor & Industries : 10/20/2002


Timeline

Engineering Specialist II

Siemens Building Technologies
09.2019 - 12.2024

Installation Coordinator

Siemens Building Technologies
01.2009 - 09.2019

Installation Specialist

Siemens Building Technologies
01.2000 - 09.2009

Genetec CCTV & Access Control SW & HW Cert.

Genetec Video And Intrusion Certification

Software House Access Control SW & HW Cert.

Software House Access Control Certification

Obtained LNI Required EL06 License

Dept of Labor & Industries

General Industrial Electricity

Long Beach City College

High School Diploma -

RA Millikan

Similar Profiles

CREATE PROFILE
Steven M. Workman