Steven Wright
Texarkana
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
17
17
years of professional experience
2025
2025
years of post-secondary education
Work History
Operations Manager
Beacon landscapes
Texarkana
03.2019 - 07.2025
- Key Responsibilities1. Project Management:• Plan, schedule, and coordinate landscaping projects, including installations, maintenance, and hardscaping.• Assign tasks to crews, ensuring proper allocation of labor, equipment, and materials.• Monitor project progress, ensuring timelines, budgets, and client specifications are met.2. Team Supervision:• Manage and lead field crews, including landscapers, horticulturists, and equipment operators.• Conduct hiring, training, and performance evaluations for staff.• Ensure adherence to safety protocols and industry standards.3. Resource Management:• Oversee inventory of materials (plants, mulch, stone, etc.) and equipment (mowers, trimmers, vehicles).• Coordinate maintenance and repair of tools and machinery to minimize downtime.• Negotiate with suppliers to secure cost-effective materials and services.4. Client Relations:• Serve as a point of contact for clients, addressing concerns and ensuring satisfaction.• Collaborate with sales or design teams to align operations with client expectations.• Handle escalations and resolve issues promptly to maintain positive relationships.5. Budget and Cost Control:• Develop and manage operational budgets, tracking expenses and labor costs.• Identify opportunities to improve efficiency and reduce waste.• Prepare cost estimates and bids for potential projects.6. Quality Control and Compliance:• Ensure all work meets company standards, client specifications, and local regulations.• Implement quality assurance processes to maintain high standards in landscaping and maintenance.• Stay updated on environmental regulations, safety standards, and industry best practices.7. Logistics and Scheduling:• Optimize routes and schedules for crews to maximize productivity.• Coordinate with subcontractors for specialized tasks (e.g., irrigation or tree removal).• Manage seasonal demands, such as snow removal or spring cleanups, if applicable.8. Reporting and Communication:• Provide regular updates to upper management on project status, operational challenges, and financial performance.• Maintain accurate records of labor hours, materials used, and project outcomes.• Use software (e.g., landscape management systems) to track
Boilermaker Helper
Mor Ppm
Society Hill
02.2008 - 12.2018
- Tightened bolts on pipe flanges to ensure secure connections between pipes.
- Communicated with other workers regarding progress of projects.
- Inspected boilers for signs of wear or damage prior to use.
- Measured dimensions of existing structures accurately using tape measures and calipers.
- Assisted Boilermakers in setting up scaffolding around the boiler structure when needed.
- Performed minor maintenance on tools and equipment used on the job site.
- Prepared surfaces for welding by grinding, cleaning, chipping, fitting, and aligning components.
- Cut metal parts using oxy-acetylene cutting torches or plasma arc cutters.
- Identified any potential hazards present in the work area.
- Fabricated new components to replace worn or damaged ones in accordance with blueprints and specifications.
- Operated a variety of power tools such as grinders, drills, saws, shears and presses safely and efficiently.
- Maintained accurate records of all safety inspections conducted in accordance with company policies.
- Lifted and positioned large steel plates into place for boiler installation or repair activities using overhead cranes.
- Repaired broken valves on steam lines according to manufacturer's instructions.
- Cleaned work areas before beginning each job task.
- Assisted Boilermaker with all welding tasks and repairs on boilers, pipes, and tanks.
- Followed safety protocols at all times while working onsite.
- Assembled prefabricated piping systems according to blueprint specifications.
- Monitored pressure gauges to ensure proper functioning of boilers during operation.
- Examined boilers, pressure vessels, tanks and vats to locate leaks, weak spots and defective sections.
- Opened, cleaned and repaired pressure vessels.
- Designed, installed and repaired boilers used to heat water for generating electric power or providing heat.
- Marked reference points for columns and plates on foundations using master straightedge.
- Inspected and assembled tubes, fittings, valves, controls and auxiliary mechanisms to locate defects.
- Located and marked reference points for columns or plates on boiler foundations using blueprints and measuring instruments.
- Worked with team to lift heavy sections into place using rigging and signals.
- Prepared materials using plate shears, punch presses and bending rolls.
- Read and understood drawings and used mathematical calculations for accurate results.
- Cut, formed and welded steel to make and repair metal components.
- Installed manholes, handholes, taps, tubes, valves, gauges and feedwater connections in drums of water tube boilers.
- Shaped seams, joints, and irregular edges of pressure vessel sections and structural parts to attain specified fit of parts.
- Used welding and soldering equipment to join sheet metal components following blueprints and job specifications.
- Requisitioned tools and equipment and selected type and size of pipes for transport to worksite.
- Used hoist to load structural parts of boilers, pressure vessels, and tanks on pallets.
- Mentored apprentices and inspected finished work to verify compliance with established requirements.
- Identified issues and brought to attention of foreman.
- Studied blueprints to determine locations, relationships, and dimensions of parts.
- Signaled to crane operator to lift components to specific positions.
- Welded components in flat, vertical, or overhead positions.
- Analyzed specifications, diagrams and blueprints for each job.
- Assembled and checked each boiler for defects.
- Managed movement of materials and equipment to different job sites.
- Cleaned pressure vessel equipment by using scrapers, wire brushes, and cleaning solvents.
- Followed safety procedures and protocols to minimize equipment mishaps.
Education
GED
Campbellsville, KYSkills
- Project management
- Budget management
- Resource allocation
- Quality control
- Client relations
- Logistics coordination
- Team supervision
- Safety compliance
- Performance evaluation
- Time management
- Operational efficiency
- Effective communication
- Problem solving
- Risk management
- Customer relationship management
- Productivity improvement specialist
- Decision-making
- Customer retention
- Operations oversight
- Cost reduction
- Project planning and development
- Goal setting
- Project leadership
- Work flow planning
- Customer service
- Goal attainment
- Continuous improvements
Skills
- Operation of heavy equipment from skid steers, mini excavators, front end loader, backhoes, tractors, ETC.
Timeline
Operations Manager
Beacon landscapes
03.2019 - 07.2025
Boilermaker Helper
Mor Ppm
02.2008 - 12.2018
GED