Steven H. Sims
Southaven,MS
Summary
Successful professional offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Automotive Technician
Central Auto Repair
Memphis, TN
09.2023 - Current
- Ensured vehicles were repaired to meet manufacturer specifications through the replacement of worn parts including brakes, wheel bearings, and spark plugs.
- Played a key role in pinpointing complex electrical issues by utilizing the necessary test equipment.
- Administered driveability assessments to examine vehicle performance post-repairs.
- Demonstrated exceptional communication abilities in addressing customer inquiries on vehicle servicing
- Performed necessary repairs and maintenance on various vehicle models, ensuring compliance with safety standards.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Automotive Technician
Gateway Tire
Horn Lake, MS
08.2021 - 08.2023
- Carried out standard maintenance procedures such as oil changes, tire rotations, and replacement of brake pads.
- Executed brake, exhaust and electrical system maintenance adhering to requirements for both fundamental and complex repairs.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Retail Parts Professional
Orielly Auto Parts
Horn Lake, MS
07.2020 - 07.2021
- Contributed to customer satisfaction by helping them make informed decisions on suitable parts for their vehicles, considering both their needs and vehicle models.
- Ensured prompt processing of all customer requests related to order placement, return and exchange requests.
- Analyzed and resolved customer issues through accurate diagnosis.
- Established and sustained strong associations with suppliers, resulting in prompt receipt of parts.
- Implemented ideas to enhance operational efficiency throughout company.
- Demonstrated proficiency in resolving customer queries and closing parts sales transactions through a combination of telephonic communications or face-to-face interactions
Maintenance Technician
City of Horn Lake
Horn Lake, MS
02.2020 - 06.2020
- Executed tasks for preventive maintenance, including machine and equipment lubrication/cleaning.
- Performed troubleshooting & repairs on electrical systems that included motors, lighting fixtures and supplementary components
- Provided assistance in the installation process for new machinery and equipment.
- Successfully replaced defective electrical wiring elements, switches, relays, and other components.
- Eliminated potential hazards by regularly cleaning work spaces.
- Trained junior technicians in optimal procedures for operating and repairing machines.
Education
Associate of Applied Science - Automotive Technology
Northwest Mississippi Community College
Senatobia, MS05-2023
High School Diploma -
Lake Cormorant High School
Lake Cormorant, MS05-2021
Skills
- Customer Support Expertise
- Safety Vehicle Evaluation
- Technical System Repairs
- Engine Performance Restoration
- Scheduled Maintenance
- Replacement Parts Proficiency
- Engine Maintenance Expertise
- Brake Systems Expertise
- Automotive Technology Development
- Suspension Systems Knowledge
- Automatic Transmission Repair
- Filter Replacement Expertise
- Application Performance Enhancement
- Diagnostic Evaluation
- Physical Strength
- Installation and Configuration of Equipment
- Safety Proficiency
- Valid Driver's License
- Consistent Professional Diligence
- Proficient in Diagnostics
- Experience with Pneumatic Equipment
- Detailed Vehicle Assessments
- Customer Engagement Strategies
- Vehicle Fleet Oversight
- Equipment Evaluation
- Electrical systems knowledge
- Quality Control Analysis
- Electrical diagnostics
- Customer Engagement
- Professional Appearance
- Constructive Communication
Certification
- Mopar CAP Certification in the Spring of 2023
Affiliations
- Spend a good amount of time building boats and trailers along with restoring old school cars.
- Have background with hunting/fishing knowledge.
- Preformed many various task involving maintenance in everyday situations.
References
References available upon request.
Timeline
Automotive Technician
Central Auto Repair
09.2023 - Current
Automotive Technician
Gateway Tire
08.2021 - 08.2023
Retail Parts Professional
Orielly Auto Parts
07.2020 - 07.2021
Maintenance Technician
City of Horn Lake
02.2020 - 06.2020
- Mopar CAP Certification in the Spring of 2023
Associate of Applied Science - Automotive Technology
Northwest Mississippi Community College
High School Diploma -
Lake Cormorant High School
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