STEVEN M. ROMERO
Chino,CA
Summary
Dynamic security professional with extensive experience at Pomona Valley Hospital Medical Center, specializing in team leadership and staff training. Demonstrated expertise in CCTV monitoring and security protocols, resulting in enhanced safety and operational efficiency. Notable achievements include the development of effective procedures that significantly improved incident response times and strengthened overall security measures. Career goals focus on further advancing security operations within a challenging environment.
Overview
35
35
years of professional experience
Work History
Security Shift Lead
Pomona Valley Hospital Medical Center
Pomona, CA
05.2017 - Current
- Provide security for a 412-bed, fully accredited, acute care hospital.
- Provide a safe and secure environment for medical staff to aid the public in medical care.
- Supervise, lead, and train new hires, customer service, parking enforcement and other services as needed.
Security Officer
Westin Anaheim Hotel
Anaheim, CA
10.2004 - Current
- Provide security for, AAA Four Diamond hotel in the in the Resort District of Anaheim.
- Customer service, monitor CCTV systems, write reports.
Target Security Specialist
Target Corporation
Chino Hills, CA
11.2021 - 08.2023
- Assist in asset protection against theft in a retail environment.
- Investigate theft.
- Use of CCTV equipment and write reports.
- Customer service.
Security Supervisor
CS Investigative Services
Moreno Valley, CA
02.2017 - 05.2017
- Supervise security officers posted at Amazon's fulfillment center.
- Access control.
- Monitor CCTV system.
- Prevent theft by security screening at access points.
- Patrol parking lots and immediate areas.
- Monitor and direct appropriate response to all calls for service, visually monitor extensive CCTV system, and other duties assigned.
Security Host
Walt Disney Studios
Burbank, CA
07.2011 - 08.2016
- Security for fast-paced movie studio, production buildings and support buildings, customer service; first responder.
- Write detailed reports, maintain logs and provide customer service.
- Supervise various shifts as Shift Lead when needed.
- Dispatch operator: dispatch Security Personnel to emergency and non-emergency calls for service.
- Answer incoming phone calls, operates a computer dispatch system, and monitor system alarms and other duties assigned.
Operations Manager/Account Representative
SOS/WSA Security
Los Angeles, CA
10.2010 - 09.2012
- Hire, train and supervise security guards in the areas of visual deterrent, loss prevention and customer service for contract security services.
- Meet with management from various locations to ensure guards are providing quality service.
- Create and implement new procedures as needed.
- Investigate all incidents and submit detailed reports.
Police Officer
Federal Reserve Bank 12th District
Los Angeles, CA
10.2002 - 03.2010
- Federal Law Enforcement Officer under the Federal Reserve Act 12 U.S.C. 248 (q), protect life and property while maintaining order at the Federal Reserve.
- Enforce federal laws and regulations pertaining to the Federal Reserve.
- Training Officer for Defensive Tactics: ASP, Handcuff, Search and Officer Safety.
- Member of the 12th district's Special Response Team, FLETC trained.
- Senior Field Training Officer.
Security Officer
University of California Irvine Medical Center
Orange, CA
04.2000 - 10.2002
- Provided for the general safety & security of the medical center population, physical property, and assets.
- Assisted in the enforcement of University Policies and Federal & State Codes.
Infantry/Security Forces
United States Marine Corps
Pearl Harbor, HI
07.1990 - 12.1992
- Provided security for the Commander in Chief Pacific Fleet; provided security for a naval magazine; secured classified and secret information; humanitarian services.
Education
Some College (No Degree) - Guard Card, Exposed Firearm, Pepper Spray, First Aid
Security Officers Training Academy
San Bernardino, CA07-2010
Some College (No Degree) - Criminal Justice/Advanced Officer Training
Santa Ana College/Orange County Sheriff's Academy
Orange, CA02-2005
Fullerton College Police Academy - Administration of Justice
Fullerton College
Fullerton, CA01.2001
Some College (No Degree) - Criminal Justice 095, 101, 103
Santa Ana College
Santa Ana, CA06-1997
Diploma -
Santiago High School
Garden Grove, CA01.1990
Skills
- CCTV monitoring
- Customer service
- Security protocols
- Team leadership
- Staff training
- Staff management
Timeline
Target Security Specialist
Target Corporation
11.2021 - 08.2023
Security Shift Lead
Pomona Valley Hospital Medical Center
05.2017 - Current
Security Supervisor
CS Investigative Services
02.2017 - 05.2017
Security Host
Walt Disney Studios
07.2011 - 08.2016
Operations Manager/Account Representative
SOS/WSA Security
10.2010 - 09.2012
Security Officer
Westin Anaheim Hotel
10.2004 - Current
Police Officer
Federal Reserve Bank 12th District
10.2002 - 03.2010
Security Officer
University of California Irvine Medical Center
04.2000 - 10.2002
Infantry/Security Forces
United States Marine Corps
07.1990 - 12.1992
Some College (No Degree) - Guard Card, Exposed Firearm, Pepper Spray, First Aid
Security Officers Training Academy
Some College (No Degree) - Criminal Justice/Advanced Officer Training
Santa Ana College/Orange County Sheriff's Academy
Fullerton College Police Academy - Administration of Justice
Fullerton College
Some College (No Degree) - Criminal Justice 095, 101, 103
Santa Ana College
Diploma -
Santiago High School
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