Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven P Holybee

Eufaula,Oklahoma

Summary

Dedicated and focused Project Management Specialist with over 12 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. Respectful Loan Officer with 12 years of hands-on experience evaluating and authorizing various loans. Dependable professional polished in assembling loan packages, initiating loan applications and analyzing loan programs to match borrower's profile. Communicative team player with in-depth knowledge of banking products and associated services.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Project Manager

BT Group
Muskogee, OK
10.2010 - 06.2023
  • Responsible for planning, scheduling, and overseeing field projects and for maintaining communications with and between customers, field crews and department directors on each project.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout project.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency. Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Conducted periodic inspections of job sites for quality and progress.
  • Traveling to multiple areas to gather structure information
  • Drafted reports summarizing progress made on projects for review by executive leadership team.

Mortgage Loan Officer

Green Country Mortgage
Muskogee, OK
06.2003 - 10.2010
  • Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
  • Conducted interviews with prospective clients to gather information regarding loan applications.
  • Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
  • Prepared loan documents such as commitment letters, closing statements, promissory notes and deed of trust.
  • Ensured compliance with all federal, state and local regulations related to mortgage lending.
  • Negotiated terms and conditions of loan agreements with borrowers.
  • Maintained current knowledge of secondary market trends, government programs and other available financing sources.
  • Reviewed appraisals to ensure accuracy and completeness prior to submission to underwriting department.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Identified valuable solutions for customers with credit problems.
  • Informed customers of loan application requirements and deadlines.
  • Located and suggested loan packages that met client needs and priorities.

Rural Mail Carrier

United States Post Office
Eufaula , OK
10.2008 - 10.2010
  • Organized mail for delivery in a timely manner according to established routes and schedules.
  • Delivered mail and packages to rural residences, businesses, and post office boxes.
  • Maintained accurate records of daily deliveries.
  • Inspected postal vehicles for defects prior to operation.
  • Collected payments for COD items, postage due, and other fees as required.
  • Reported any safety or security incidents encountered during the course of duty.
  • Assisted customers with inquiries regarding postal services and regulations.
  • Operated vehicle in accordance with applicable laws and regulations.
  • Provided excellent customer service while interacting with customers on route.
  • Ensured proper handling of fragile packages requiring special care.
  • Identified hazardous materials that may pose risk to public safety.
  • Adhered to all USPS policies and procedures related to delivering mail.
  • Obtained signatures for registered, certified and insured mail.

Office Manager

CitiFinancial
Muskogee, OK
03.1998 - 06.2003
  • Developed and implemented office policies and procedures.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided administrative support to management team including preparing reports and presentations.
  • Developed and maintained relationships with potential customers to increase loan business.
  • Reviewed credit histories, income statements, and other financial information of loan applicants.
  • Counseled clients on debt management and repayment plans.
  • Analyzed financial data to determine the feasibility of granting loans.
  • Negotiated terms and conditions of loan contracts.
  • Verified accuracy of loan documents prior to approval.
  • Approved or denied loan applications based on established guidelines.
  • Created and implemented strategies to reduce delinquency rates, improve customer service and increase collections.
  • Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.
  • Maintained records of collection activities for each account, including contact attempts, payment arrangements and resolution status.

Education

High School Diploma -

Fort Gibson High School
Fort Gibson, OK
05.1994

Skills

  • Systems Implementation
  • Risk Management
  • Resource Allocation
  • Financial Administration
  • Compliance Monitoring
  • Project Management
  • Schedule Management
  • Logistics Management
  • Vendor Sourcing
  • Data Analysis
  • Cost Control
  • Budget Administration
  • Expense Reports
  • Site Safety Coordinator
  • Budgeting and Forecasting
  • Client Rapport
  • Debt and Credit Management
  • Excellent Time Management
  • Sales Expertise
  • Team Player
  • Financial Services
  • Client Relations
  • Friendly

Certification

  • OSHA 30

Timeline

Project Manager

BT Group
10.2010 - 06.2023

Rural Mail Carrier

United States Post Office
10.2008 - 10.2010

Mortgage Loan Officer

Green Country Mortgage
06.2003 - 10.2010

Office Manager

CitiFinancial
03.1998 - 06.2003

High School Diploma -

Fort Gibson High School

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Steven P Holybee