Stevie Bourgeois Opi Moussa
Baltimore,MD
Summary
Dedicated IT and engineering professional with hands-on experience in systems administration, networking, and technical support. Currently pursuing a bachelor's degree in Information Systems, certified in CISCO CCNA. Proven ability to manage food safety, customer service, and financial records in diverse environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Catering Assistant
UMBC
Baltimore, Maryland
08.2025 - Current
- Assisted with food prep, including washing, chopping, and assembling ingredients to support kitchen operations.
- Set up event spaces, arranged tables, buffets, and serving stations with utensils, linens, and condiments.
- Provided attentive guest service: served food and beverages, answered questions, and ensured a positive experience.
- Managed post-event clean-up, including clearing tables, washing dishware, and maintaining sanitation standards.
- Restocked supplies and handled equipment loading/unloading to keep operations running smoothly.
Fast Food Worker
Chick-fil-A
Baltimore, Maryland
01.2025 - 05.2025
- Delivered exceptional customer service in a high-volume, fast-paced environment, consistently upholding brand hospitality standards.
- Prepared and assembled food orders with accuracy and efficiency while adhering to food safety and quality guidelines.
- Operated POS systems and handled cash transactions, ensuring accurate order processing and register balancing.
- Managed drive-thru and front-counter operations, maintaining quick service times without sacrificing guest satisfaction.
- Maintained a clean, organized workspace by following strict sanitation protocols and restocking supplies as needed.
- Collaborated with team members during peak rushes to ensure smooth shift operations and minimize wait times.
Field Agent
Solomon's Termite & Pest Control
06.2024 - 08.2024
- Conducted on-site IT software inspections to ensure compliance and identify operational issues
- Reported system performance and updates to IT manager, providing customer support training and preventive measures
- Inspected residential properties for pest infestations and damage.
- Applied pesticides and treatments according to safety protocols and regulations.
- Educated customers on pest prevention and control measures.
IT Intern
5àSec
Brazzaville, Congo
01.2021 - 12.2021
- Delivered technical support, managed network infrastructure, enforced cybersecurity protocols to maintain seamless IT operations and safeguard organization from threats
- Compiled daily data for IT manager network, drafted official correspondence, translated documents to enhance communication and inform decision-making
- Assisted in troubleshooting technical issues for employees and customers.
- Managed inventory of IT equipment and supplies for operational efficiency.
- Supported software installations and updates across various systems.
Assistant Treasurer
Various Organizations
Brazzaville, Congo
11.2020 - 11.2020
- Managed financial records and transactions to ensure accuracy and compliance
- Supported treasury team in preparing budgets and financial reports for decision-making
- Assisted with project coordination tasks in a team environment
Education
Bachelor's - Administration of Systems and Networks
Higher School of Business Management and Administration
Brazzaville, CongoHigher Technician Certificate - Programming and Analysis
Higher School of Business Management and Administration
Brazzaville, CongoSkills
- Food safety
- Customer service
- Technical support
- Financial record management
- IT software inspections
- Food preparation
- Food preparation
- Health regulations
Certification
CISCO CCNA Certification, IT Training Center-CIRAS, Brazzaville, Congo, 02/01/22
Volunteer Experience
Assistant Treasurer, Various Organizations, Brazzaville, Congo, 11/01/20, 11/30/20, Assisted in managing financial records and transactions, Supported the treasury team in budgeting and reporting, Contributed to organizational tasks and project coordination
Timeline
Catering Assistant
UMBC
08.2025 - Current
Fast Food Worker
Chick-fil-A
01.2025 - 05.2025
Field Agent
Solomon's Termite & Pest Control
06.2024 - 08.2024
IT Intern
5àSec
01.2021 - 12.2021
Assistant Treasurer
Various Organizations
11.2020 - 11.2020
Bachelor's - Administration of Systems and Networks
Higher School of Business Management and Administration
Higher Technician Certificate - Programming and Analysis
Higher School of Business Management and Administration