Stevie Lane
Xenia
Summary
Accomplished in enhancing community and family support systems through roles at Miami County Educational Service Center, I excel in community networking and critical thinking. Achieved significant improvements in client satisfaction and case management efficiency. Demonstrates exceptional teamwork, attention to detail, and a commitment to fostering positive outcomes in social services.
Overview
12
12
years of professional experience
Work History
Family and Community Liaison /Community Resource Coordinator
Miami County Educational Service Center
01.2021 - 06.2024
- Coordinated services for families in need, connecting them with appropriate community resources and support systems.
- Collaborated with school staff and families to address student needs and foster a supportive learning environment.
- Served as a liaison between families and school personnel, facilitating open lines of communication to enhance student outcomes.
- Maintained positive relationships with students, faculty, and administration.
Employment Services Specialist
Greene County Job and Family Services
04.2017 - 09.2019
- Reduced errors in benefit determinations through attention to detail when reviewing client information.
- Maintained up-to-date knowledge of federal and state regulations regarding public assistance programs, ensuring compliance in all activities.
- Increased client satisfaction ratings by promptly addressing inquiries or concerns related to their specific cases.
Intake Caseworker
Greene County Children Services
04.2016 - 04.2017
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
Administrative Assistant
Coldwell Banker Heritage Realtors
02.2012 - 08.2015
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Arts - Social Work
Wright State University
Fairborn, OH 04-2016
Associate of Arts - Social Work
Sinclair Community College
Dayton, OH 04-2014
High School Diploma -
Xenia High School
Xenia, OH 05-2011
Skills
- Community networking
- Individual and community advocacy
- Critical thinking
- Teamwork and collaboration
- Time management
- Attention to detail
- Case management experience
- Documentation proficiency
Timeline
Family and Community Liaison /Community Resource Coordinator
Miami County Educational Service Center
01.2021 - 06.2024
Employment Services Specialist
Greene County Job and Family Services
04.2017 - 09.2019
Intake Caseworker
Greene County Children Services
04.2016 - 04.2017
Administrative Assistant
Coldwell Banker Heritage Realtors
02.2012 - 08.2015
Bachelor of Arts - Social Work
Wright State University
Associate of Arts - Social Work
Sinclair Community College
High School Diploma -
Xenia High School
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