Stevie Thomas
Dallas
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Warehouse Fulfillment Specialist
Uline
Irving, TX
06.2024 - Current
- Do a wide range of warehouse functions: labeling, replenishing, box making, loading/unloading trailers, moving stowed product to various locations utilizing a picker. Fulfill and organize orders to ensure customer delivery process is efficient and accurate.
Warehouse Assistant
Chewy.com
Dallas, TX
10.2016 - 2024
Customer Service Representative
AT&T Mobility
02.2006 - 10.2015
- Handle customer questions, complaints, and technical issues with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution. Offer alternative solutions where appropriate with the objective of retaining customer's business. Assist with manager relief. Take escalations and callbacks when managers are not available.
Education
High School -
Sylvan Hills High School
Sherwood, AR01-2001
Skills
- Excellent communication skills and great at working with others
- Great work ethic and pay attention to detail
- Experience with forklift and other PIT equipment
Timeline
Warehouse Fulfillment Specialist
Uline
06.2024 - Current
Warehouse Assistant
Chewy.com
10.2016 - 2024
Customer Service Representative
AT&T Mobility
02.2006 - 10.2015
High School -
Sylvan Hills High School
SUMMARY OF QUALIFICATIONS:
- Over nine years of customer service and sales experience
- Ability to multi-task in a fast pace environment
- Ability to work flexible hours including weekends, evening and holidays